Congress Planner

Program Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do:

• Manager entire program lifecycle from contract turnover to final billing, utilizing business program management systems
• Coordinate and negotiate all program elements including hotels, congress needs, DMC, air, and third-party contracts
• Develop comprehensive program itineraries and working agendas
• Conduct program debriefs and site inspections as needed
• Maintain proactive communication with clients, stakeholders and suppliers including regular status meetings to ensure program objectives are met
• Partner with IT, creative teams, and support departments to exceed client requirements
• Manage overall program budget, track expenses, and monitor financial performance; including review and audit of billing accuracy, monitoring foreign exchange rates and potential budget impacts.
• Maintain accurate records and system inputs per policy
• Handle complex meetings and events with high confidentiality requirements
• Potentially manage VIP special projects and logistics
• Develop and maintain key client and supplier relationships
• Stay current with industry standards and technological solutions
• Demonstrate leadership and promote a positive team environment
• May require international and domestic travel for site inspections and program operations.

What We're Looking For:

• Minimum of 3 years meeting planning experience with at least 3 years supporting Pharma business.
• Pharmaceutical Congress experience required.
• 4 year degree preferred. CMP designation preferred.
• Ability to communicate effectively and professionally with all levels of management and clients.
• Neat and professional appearance
• Ability to work accurately and timely in order to meet deadlines
• Ability to be flexible and handle change well
• Proven aptitude for technology and/or software solutions and analytical skills required.
• Microsoft Word and Excel experience Advanced level
• Experience with meeting industry technology required (CVENT)
• Ability to travel by airplane, boat, rail and/or car with travel up to 40%

Location: United States

The US national base salary range for this position is from $55,300.00 - $102,700.00. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidates relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!