Billing/Collections Rep

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Virginia Beach Psychiatric Center (VBPC) is a 100-bed freestanding psychiatric hospital located near the beautiful resort area of Virginia Beach, Virginia; a short 10-minute drive to the ocean front. VBPC offers acute psychiatric and substance abuse services for adults 18 years and older. The hospital is accessible 24 hours a day for admissions, and includes mental health assessments and an excellent referral network. Treatment programs and specialty services at VBPC include substance abuse, dual diagnosis and partial hospitalization.

VBPC is currrently looking for a Billing/Collections Rep. Responsible for timely and accurate billing and collections of all third party payers. Must possess critical thinking skills and understanding of third party payer payment methods to prepare contractual adjustments correctly based on payer contracts or government regulations. Responsible to submit electronic and paper claims to private and government payers, follow-up on submitted claims in accordance with payer and facility policies, document account activity, post payments and adjustments and demonstrate proficiency with billing system to ensure all functionality is utilize for the utmost efficient processing of claims. Responsible to report billing and collection trends, problems and issues that result in delayed claim processing. Responsible to maintain current on all private and government payer billing regulations and policy.

High School Diploma or equivalent. Three or more years medical billing and collection/follow-up experience with third party payers. Electronic billing experience working with acute and/or residential accounts and billing required. Must possess knowledge of medical terminology, Word, Excel and Outlook. Must possess excellent customer service skills. Must maintain professionalism when dealing with internal and external customers. Demonstrated complex problem solving proficiency in follow-up situations. Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and ABS. Uses and/or discloses on a daily basis verbal, written and/or electronic PHI in order to perform job duties, as pertains to [CLIENTS’ FINANCIAL, DEMOGRAPHIC, AND /OR CLINICAL DATA] and/or [EMPLOYEES’FINANCIAL, DEMOGRAPHIC, AND/OR CLINICAL DATA]. General office environment in a Psychiatric Hospital setting. Must possess visual and audio skills to complete above listed job duties. Must be able to sit ninety percent (90%) of scheduled work h ours. Must be able to lift and carry copy binders weighing up to 10 pounds. Some risk involved in the event of aggressive/out-of-control patients. Eye/hand coordination and finger dexterity essential for data/manual entry.

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including, but not limited to, UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails from search firms. All resumes submitted by search firms to any employee at UHS via email, internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.