Client Success DirectorVirtualVocations • New Orleans, Louisiana, United States
Client Success Director
VirtualVocations • New Orleans, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Digital Engagement and Wellbeing Client Success Director for a virtual position in North America.
Key Responsibilities
Oversee wellbeing products for clients, ensuring best practices and driving solution implementation
Lead client presentations, addressing feedback and championing enhancement opportunities
Drive client success by analyzing performance metrics and fostering long-term client relationships
Required Qualifications
Industry experience in wellbeing, health, or Human Capital Management (HCM)
Experience in revenue-focused roles and familiarity with KPI and ROI metrics
Proven ability to influence key stakeholders and drive business success
10+ years of experience in customer satisfaction or success roles
Master's or Bachelor's degree in relevant fields such as Communications, Business, or Healthcare
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