Laboratory Assistant

Job Description

Job Description

About Us

Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a nationwide network of clinics, we offer innovative technology, compassionate patient care, and comprehensive fertility treatment services, ensuring a seamless and high-touch experience for families on their path to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Laboratory Assistant plays an essential role in the fertility journey by providing critical support in both the andrology and endocrinology laboratories. This position is ideal for individuals who are detail-oriented, compassionate, and excel in a collaborative, fast-paced environment. Working closely with laboratory leadership, physicians, nurses, and technical staff, the Laboratory Assistant ensures timely and accurate processing, contributing directly to patient care, treatment success, and overall clinical outcomes.

We are seeking a Laboratory Assistant to join our dedicated team at Pinnacle Fertility- Ohio in Westerville, OH . This is a full-time, onsite position , working Monday-Friday, 6 : 00 AM - 2 : 00 PM. One week per month, the shift will adjust to 7 : 00 AM - 3 : 00 PM. Rotating holiday coverage is also required.

Key Responsibilities

• Assist with laboratory operations, audits, compliance checks, and reporting, including sample collection and handling.
• Assist with patient check-in and check-out processes.
• Manage and maintain cryogenic storage equipment, including handling and inventorying cryopreserved specimens (sperm, oocytes, embryos).
• Coordinate transportation of cryopreserved specimens with third-party vendors while ensuring compliance with regulatory standards.
• Maintain accurate patient records in the electronic medical record (EMR) system and process medical record requests.
• Act as a primary point of contact between the laboratory, physicians, and nursing teams for lab-related coordination.
• Organize and manage laboratory paperwork, supply inventory, and administrative documentation as well as data submission.
• Assist with additional projects and administrative duties as assigned.

Position Requirements

New graduates and upcoming graduates are encouraged to apply.

Excellent attention to detail and strong organizational skills

Compensation & Benefits

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we value and celebrate diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.