Communications Agent Full Time Waldorf Astoria Las VegasHilton • Las Vegas, Nevada, USA
Communications Agent Full Time Waldorf Astoria Las Vegas
Hilton • Las Vegas, Nevada, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Effectively utilize OnQ to assist guests with any inquiries such as reservation requests or billing questions. Respond to guest emails manage daily Kipsu messaging with guests and complete guest requests. Assist Bell Desk with monitoring and dispatching luggage requests as necessary. Follow up on all above items with guests to ensure completion and guest satisfaction Field Valet requests Effectively utilize REX OnQ and HotSos to support daily Housekeeping operations. Book and confirm in-house reservations via OpenTable Take detailed messages regarding large party bookings outlet buyouts or pool cabana inquiries to communicate with management team Effectively direct guests to booking site for paid amenity requests Answer all questions about Spa facilities and basic questions about treatments offered Utilize Book-4-Time to book Spa reservations during off-hours when Spa is closed. Minimum of 2 years in hospitality customer service position. Ability to effectively multi-task while remaining calm and pleasant Adheres to supports and carries out the strategic Companys vision mission and values. Excellent communication skills in both verbal and written; is able to effectively communicate and write clearly and succinctly in the English language. Professional and appropriate business appearance and presentation. Must possess excellent organizational and administrative skills. Flexible work hours to meet the demands of a 24 hour operation. Experience working in a luxury hospitality environment. Multi-lingual preferred. Experience with OnQ PMS REX HOTSOS is an advantage.
Duties and Supporting Responsibilities
Communications
- Promptly answer external and internal phone calls emails and guest text messages.
- Provide all callers with exceptional service including warm and sincere greeting / closing and anticipating guest needs.
- Answer any questions guests may have about general property inquiries.
- Assist with transferring phone calls to appropriate departments.
- Receive and execute guest wake up calls.
Front Office
Housekeeping
Food and Beverage
Spa
EOE / AA / Disabled / Veterans
Requirements
Mandatory
Desirable
Each of the items listed is considered an essential function of the position. However the duties responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.
Required Experience :
Unclear Seniority
Key Skills
Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C
Employment Type : Full-Time
Experience : years
Vacancy : 1
[job_alerts.create_a_job]
Waldorf Astoria Las • Las Vegas, Nevada, USA
[internal_linking.similar_jobs]
JOB SUMMARY : The Agent protects the assets of the Casino through the use of gaming and security cameras.Age Requirement : 21 Work Cards Required : Gaming ESSENTIAL JOB FUNCTIONS : • Has knowledge ...[show_more] Job Summary : The Surveillance Agent is responsible for safeguarding the assets of the casino by actively monitoring gaming activities and public areas through the strategic use of both gaming and ...[show_more] 
It is the mission and intent of this position that the Food & Beverage Coordinator will assist in the fundamental organization and development of systems and procedures within the Food & Beverage d...[show_more]
We're always looking for talent that believes in having fun.At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced.You'll work with an incr...[show_more]
Lifeguard - 2026 Daylife Auditions Las Vegas.Lifeguard - 2026 Daylife Auditions Las Vegas.The Lifeguard’s primary responsibility is to ensure guest safety in the pool areas and provide excellent cu...[show_more]
Welcome to WeServe ! Were building the future of live entertainment event staffing.Come join us! Now Hiring Ushers for Las Vegas Golden Knights 2025 Season, Bruno Mars, Pitbull, Las Vegas Aviators,...[show_more]
Welcome to WeServe ! Were building the future of live entertainment event staffing.Come join us! Now Hiring Ushers for Las Vegas Golden Knights 2025 Season, Bruno Mars, Pitbull, Las Vegas Aviators,...[show_more]
David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist.
When the artists began collaborating, their goal...[show_more]
Gastroenterologist needed near Las Vegas.This range is provided by Jobot Consulting.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Gastroentero...[show_more]
Direct Counsel is representing an Am Law 100 firm seeking an Associate for its Corporate Practice in Las Vegas.This is an excellent opportunity for a mid-level Corporate Associate (3–6 years)...[show_more]
We are seeking an outgoing and energetic.In this role, you will promote our products and act as the face of our brand.Your responsibilities will include being a spokesperson for the company at trad...[show_more]
F;At EEG, we take pride in creating memorable experiences for our guests.We are a leading player in the hospitality industry, dedicated to providing exceptional service and ensuring our team member...[show_more]
Comprehensive EyeCare Partners, in partnership with .Shepherd Eye Center is a well-established, physician-led practice with over 50 years of excellence in medical and surgical eye care.This gl...[show_more]
Salary : $14-18 / hr or 50%commission.EXPERIENCED MASTER ARTISTS ONLY • • •.MUST BE ABLE TO WORK FRI, SAT AND SUN 7-3 : 30, 7-5 : 30, 9 : 30-8 OR 11 : 30-8.
MUST BE ABLE TO PERFORM FILLS IN 1 HR AND FULL SETS IN ...[show_more]
Embark on a serene journey as a Beauty Host with L’Occitane.Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experien...[show_more] Salary : $14-18 / hr or 50% commission.EXPERIENCED MASTER ARTISTS ONLY • • •.MUST BE ABLE TO WORK FRI, SAT AND SUN 7-3 : 30, 7-5 : 30, 9 : 30-8 OR 11 : 30-8.
MUST BE ABLE TO PERFORM FILLS IN 1 HR AND FULL SETS IN...[show_more] 
Are you ready to turn FUN into a career? Join the team at.Las Vegas’ newest action-packed theme park based on the hit YouTube series with over 44 MILLION subscribers!.We're hiring energet...[show_more] Welcome to WeServe ! Were building the future of live entertainment event staffing.Come join us! Now Hiring Ushers for Las Vegas Golden Knights 2025 Season, Bruno Mars, Pitbull, Las Vegas Aviators,...[show_more]
Surveillance Officer Agent - Full Time (Flamingo LV)
Caesars Entertainment Corporation • Las Vegas, NV, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Surveillance Officer Agent - Full Time (Planet Hollywood LV)
Caesars Entertainment Corporation • Las Vegas, NV, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Coordinator Food & Beverage - Waldorf Astoria Las Vegas
Nevada Staffing • Las Vegas, NV, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Surveillance Agent - Full Time
PENN Entertainment • Henderson, NV, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Lifeguard - 2026 Daylife Auditions Las Vegas - Hiring Immediately
Tao Group Hospitality • Las Vegas, NV, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days]
Live Entertainment Ambassador ($13-$14 an hour)
WeServe Plus Inc • Las Vegas, NV, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Usher for Concerts, Sporting Events, Conventions and more! ($13-$14 an hour)
WeServe Plus Inc • Las Vegas, NV, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Brand Ambassador | Las Vegas North Premium Outlets
David Yurman • Las Vegas, NV, United States
[job_card.full_time]
[last_updated.last_updated_1_hour] • [promoted] • [new]
Gastroenterologist needed near Las Vegas
Jobot Consulting • Henderson, NV, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Corporate Associate - Las Vegas
Direct Counsel • Las Vegas, NV, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Las Vegas Area Brand Ambassador
VLASIC LABS LLC • Las Vegas, NV, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Model Host(ess)
Evening Entertainment Group L L C • Las Vegas, NV, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Glaucoma Specialist in Las Vegas
Comprehensive EyeCare Partners LLC • Henderson, NV, US
[job_card.permanent]
[last_updated.last_updated_30] • [promoted]
EXPERIENCED MASTER ARTISTS ONLY
Cherry Lash Lounge • Henderson, NV, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Beauty Advisor - Part Time - Las Vegas Outlet
L'Occitane En Provence • Las Vegas, NV, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
EXPERIENCED MASTER ARTISTS
Cherry Lash Lounge • Las Vegas, NV, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Now Hiring : Attraction Agents & Front Desk Agents at Spy Ninjas HQ - Where Work Feels Like Play!
DYDYT LLC • Las Vegas, NV, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Guest Services Representative / Ambassador ($13-$14 an hour)
WeServe Plus Inc • Las Vegas, NV, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]