Sales Engineer

Sales Engineer

Xtract One is a technology company dedicated to making the world safer through intelligent, frictionless security solutions. We design and deliver advanced threat detection and screening systems that help organizations protect people, property, and public spaceswithout slowing them down.

Our platform combines cutting-edge hardware, AI-powered analytics, and real-time insights to detect weapons and potential threats in high-traffic environments such as stadiums, arenas, corporate offices, government buildings, and entertainment venues. By removing traditional barriers to entry, Xtract One enables safer, more welcoming experiences while maintaining the highest standards of security.

With teams across North America, Xtract One brings together engineers, technologists, and business professionals who are passionate about innovation, collaboration, and real-world impact. We are driven by a shared mission to redefine securitymaking it smarter, more human-centric, and seamlessly integrated into everyday environments.

At Xtract One, you'll have the opportunity to work on meaningful technology, contribute to solutions that protect communities, and grow your career in a fast-paced, purpose-driven organization.

Location: New York, USA

Compensation: $90,000 - $115,000 USD annual salary, stock options, bonus, benefits, PTO, and sick credits

Vacancy Status: This is a posting for an Addition to the Technical Services team.

The Sales Engineer (SE) is a new customer-facing role on our Technical Services team. This technical expert partners closely with Sales to lead all pre-sales activities across Xtract One's product portfolioincluding SmartGateway, Xtract One Gateway, and Xtract View. This role blends technical knowledge with strategic influencing skills to translate complex security and operational requirements into compelling detection, analytics, and safety solutions that win business.

The Sales Engineer is the primary technical liaison during sales cycles, responsible for product demonstrations, solution design, competitive positioning, and guiding customers through procurement processes. This role works across key verticals: public venues (arenas & stadiums), schools, hospitals & medical centers, and enterprise/corporate facilities.

Responsibilities:

• Act as the primary technical authority throughout the sales cycle, providing expertise in weapons detection, analytics, and operational security.
• Lead pre-sales discovery, site assessments, and requirements gathering for tailored solutions and proposed architectures.
• Develop high-quality system designs, detection layouts, and integration plans aligning with customer needs and infrastructure constraints.
• Guide customers through RFP/RFI responses and technical documentation to ensure a full understanding of their solutions.
• Lead high-impact onsite and virtual demonstrations showcasing accuracy, throughput, usability, and system interoperability.
• Maintain deep, expert-level understanding of competitive products, capabilities, and positioning.
• Work hand-in-hand with Account Executives to build technical win strategies and influence decision-makers.
• Partner with implementation engineers to ensure smooth customer transitions from pre-sales to deployment including system installation and commissioning. Lead the end-end installation, configuration, and initial precision calibration of the weapons detections systems with their accounts, as needed.
• Mentor and guide Field Service Engineers or junior pre-sales engineers on technical discovery and competitive positioning.

Required Skills & Experience:

• 3+ years in a Sales Engineer, Solutions Engineer, Systems Integrator, or similar technical customer-facing role in a complex hardware/software environment.
• Strong understanding of networking (TCP/IP, VLANs, DHCP, DNS, firewall basics) and comfort explaining technical requirements to IT teams.
• Experience designing or supporting physical security, IoT, or sensor-based systems is highly preferred.
• Exceptional presentation, storytelling, and customer engagement skills.
• Ability to translate technical concepts into business value for executive audiences.
• Willingness to travel frequently (up to 75%) for customer demos, site visits, and Proof-of-Concepts (PoCs).
• Ability to lift and maneuver demo equipment as needed (up to 51 lbs).

Disclosure of AI Use in Recruitment: Our recruitment process may utilize artificial intelligence (AI) tools to enhance efficiency and ensure a fair and comprehensive review of applications. This may include AI for tasks such as initial resume screening and transcribing interview discussions. We are committed to using AI responsibly and ethically, with a focus on fairness and minimizing bias.

Commitment to inclusive and accessible work environments: Xtract One is committed to creating an inclusive, accessible work environment and providing accommodation for individuals with disabilities. If you require accommodation at any stage of the recruitment process, please notify Human Resources at HR@Xtractone.com.