Mental Health Administrative Assistant for California Residents Only

Benefits:

• Competitive salary
• Flexible schedule
• Paid time off

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary
Change Therapeutic Services, Inc. is a growing group psychiatry and therapy practice that provides compassionate, evidence-based mental health care for individuals, teens, and families. Our multidisciplinary team of psychiatrists, therapists, and nurse practitioners supports clients struggling with anxiety, depression, trauma, and relationship challenges. We are seeking a detail-oriented and empathetic Administrative Scheduler to join our team and help ensure a smooth and welcoming experience for our clients. The Administrative Scheduler plays a key role in coordinating appointments, managing client communication, and supporting the clinical team with administrative tasks. The ideal candidate is organized, tech-savvy, and comfortable communicating with clients in a calm, professional manner.


Responsibilities

• Manage and maintain provider schedules across multiple locations
  
  
• Schedule, confirm, and reschedule client appointments
  
  
• Handle incoming calls, voicemails, and emails with professionalism and care
  
  
• Verify client insurance information and assist with intake documentation
  
  
• Support new client onboarding and send intake packets or forms as needed
  
  
• Coordinate with clinical providers to ensure schedule accuracy
  
  
• Maintain confidentiality and uphold HIPAA compliance at all times
  
  
• Assist with other administrative duties as assigned (billing support, reminders, etc.)
  
  

Qualifications

• 1–2 years of administrative or scheduling experience (preferably in a healthcare or behavioral health setting)
  
  
• Strong communication and organizational skills
  
  
• Proficient with Google Workspace and electronic health record (EHR) systems (Simple Practice, or similar)
  
  
• Compassionate, dependable, and able to multitask in a fast-paced environment
  
  
• Knowledge of HIPAA standards preferred

Work Schedule & Compensation

• The initial schedule is part-time, with full-time hours available per business needs
• Monday–Friday, flexible hours
• Pay range: $17.50-$20.00, depending on experience
• Opportunities for growth within the organization

This is a remote position.