Human Resource Generalist

Human Resources Generalist

Sendik's Food Markets is far more than a grocery storewe are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 18 store locations across Southeastern Wisconsin. At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience. If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's.

Job Summary

The HR Generalist is a strategic and hands-on role that provides a broad range of services and support to an assigned group of store locations, supporting our people initiatives, business objectives and strategic goals. The position serves as primary point person and consultant to associates and leaders on human resources related topics and issues. Acting as an associate champion and change agent, the role assesses and anticipates HR related needs, communicates proactively with the HR team and delivers value-added services.

Attributes of a Sendik's Associate

• Customer-Minded; serve customers with a positive and sincere attitude, utilize the 10/4 rule and always thank customers for their business
• Personnel-Minded; motivated to work within a team and to learn, grow, and share knowledge with others
• Product-Minded; inspired to learn about our products, standards and upholding the quality of the products to best serve our customers
• Detail-Minded; work efficiently, focused and maintain attention to detail
• Consistent-Minded; understand the importance of accountability and integrity to the team, customers and the company
• Open Minded; embrace, understand and be open to change, as well as, initiate and implement change to make an impact at Sendik's

Work Experience

Duties/Responsibilities

• Serve customers, associates, vendors and partners while modeling Sendik's culture and providing "best in class" customer service
• Works closely with leaders to improve work relationships, build morale, and increase productivity and retention
• Provides coaching and guidance to leaders; meets on a regular, consistent basis to drive people practices and a high level of associate engagement
• Facilitates and delivers various HR related information to leaders and associates as needed
• Acts as a liaison for talent including involvement in internal moves, staffing and succession planning
• Uses relevant HR data to identify trends; works with leadership to develop and implement action plans and innovative solutions
• Manages and resolves complex associate relations issues; conducts effective, thorough investigations.
• Engages in the anniversary and performance review process with leaders; provides regular performance management guidance to managers (e.g. coaching, career development, disciplinary actions), makes compensation related recommendations and encourages the use of other reward and recognition tools
• Collaborate with HR team members to deliver required expertise, resources and services to drive initiatives
• Supports the implementation of HR programs, communication and initiatives
• Provides HR policy guidance and interpretation
• Facilitates new hire orientation and new leader onboarding sessions; manages specific leader onboarding plans accordingly
• Visible in store locations focused on answering associate questions, developing a working relationship to assist in furthering associate engagement and is the HR point person.
• Assist in the stores during peak holiday seasons as needed
• Complete other miscellaneous duties as assigned

Qualifications:

• Bachelor's degree required; preferably in Human Resources with a working knowledge of multiple human resource disciplines
• A minimum of three years of HR Business Partner experience
• Experience in supporting hourly associate client groups preferred
• Excellent customer service skills
• Strong communication and problem-solving skills
• Strong sense of urgency and ability to handle sensitive information
• Excellent attention to detail
• Excellent time management, prioritization and organization skills
• Ability to work at a fast paced and efficient manner
• Strong sense of team ability to anticipate the needs of the team
• Ability to understand business goals and recommend new approaches, policies, procedures to continuously improve
• Comfortable working in a high volume, fast paced environment and not afraid to roll up your sleeves
• Understanding of state and federal employment laws
• Ability to travel to stores 60% of the time
• Ability to lift a maximum of 50 lbs
• Bilingual (English/Spanish) a plus