Bilingual (Spanish) Case Worker

Job Description

Job Description

Case Worker – Bilingual (Spanish / English)

Status : Full-Time

Salary : $24.73 per hour

Schedule : 35 hours per week, Monday – Friday, 8 : 30 AM – 4 : 30 PM

About Queens Community House (QCH)

Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse population of Queens through a broad network of programs for children and youth, adults and families, and older adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. As a modern interpretation of the traditional settlement house, we bring innovative leadership, best practices, and a passion for social and economic justice to our work.

We welcome dedicated professionals from diverse backgrounds and experiences who are inspired by our mission and highly motivated to change lives.

Position Summary

We are seeking a compassionate and skilled Case Worker – Bilingual (Spanish / English) to support older adults across several sites (Kew Gardens, Pomonok, Jamaica, and Rego Park). This role focuses on helping older adults access vital services and build community connections through case assistance, benefits counseling, application support, information and referrals, telephone reassurance calls, and participant engagement activities.

Key Responsibilities

• Conduct client intake assessments to identify challenges such as personal and family adjustments, financial barriers, or physical and mental health needs.
• Provide accurate information about available services, benefits, and entitlements, and assist with applications and recertifications.
• Conduct on-site visits with new participants to promote engagement and participation in center programs.
• Develop and maintain detailed case notes and care plans, including action steps and follow-ups.
• Collaborate with program directors to ensure culturally sensitive services and effective use of community resources.
• Build and maintain partnerships with external agencies to expand resources and advocate on behalf of participants.
• Participate in meetings, training, and professional development opportunities.
• Perform additional duties as needed to support staff and participants at older adult centers.

Qualifications

What We Offer

Queens Community House offers a competitive salary and a comprehensive benefits package, including :

Queens Community House is an Equal Opportunity Employer

We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws.

Drug-Free Workplace.