Customer Service Representative

Job Description

Job Description

Customer Service Representative

Lang's Lawn Care, A Thrive Company

Join a Team That Values You!

Are you a detail-oriented, customer-focused professional looking for a company that values your skills and offers room for growth? Lang's Lawn Care , is seeking a Customer Service Representative to join our team! In this role, you’ll be the friendly voice of our company, ensuring our clients receive top-tier service and support. If you’re passionate about delivering excellent customer experiences and enjoy problem-solving in a fast-paced environment, this is the perfect opportunity for you!

Competitive Pay : $18-$22 / HR (Based on Experience)

Schedule : Monday - Friday, (Saturdays as needed)

What You’ll Do :

Be the First Point of Contact – Answer phone calls and emails promptly with professionalism and a customer-first approach.

Ensure Accuracy – Maintain and update customer records, ensuring all information is current and correct.

Problem-Solving Pro – Identify and resolve client concerns efficiently, ensuring customer satisfaction.

Team Collaboration – Work closely with other departments to provide seamless support and solutions.

What We’re Looking For :

Excellent Communication Skills – Strong written and verbal skills to engage with clients professionally.

Tech-Savvy – Comfortable with Microsoft Office and data entry. Experience with PestRoutes / FieldRoutes is a plus but not required!

Multitasking Ability – Capable of handling multiple customer inquiries and tasks with ease.

Detail-Oriented & Reliable – A problem solver who takes initiative and ensures accuracy in customer records.

Why Join Us?

A Great Place to Work – Be part of a supportive and collaborative team that values your contributions.

Career Growth – Opportunities for professional development within a growing company.

Ready to join a team that cares about your success? Apply today!

Thrive is an equal opportunity employer and a Drug-Free Workplace.