Operations Manager

Operations Manager

Location: Orlando, FL
Employment Type: Full-Time
Compensation: $70-80k annually & bonus incentives

Oversee daily clinic operations, lead teams, and drive operational performance in a fast-growing behavioral health organization.
This role is ideal for operational leaders who thrive on structure, metrics, and continuous improvement — no healthcare experience required.

About the Role

• Lead day-to-day clinic operations with a focus on efficiency and consistency
• Manage team performance, workflows, and operational outcomes
• Ensure patients receive timely, professional, and supportive care

Healthcare experience is not required — we provide full training.

Key Responsibilities

• Oversee daily clinic operations, staffing, and workflow execution
• Lead, coach, and hold team members accountable to KPIs and standards
• Monitor operational metrics and use data to drive improvements

Requirements (Must-Haves)

• 10+ years of management experience managing 30+ employees
• Proven success managing performance, metrics, and process improvement
• Ability to lead teams in a fast-paced, high-volume environment

Nice-to-Haves

• Experience in healthcare, behavioral health, or service-based operations
• Background in hospitality, retail, call center, or multi-unit leadership
• Experience supporting change, growth, or scaling operations

Pay & Benefits

• $70-80k annually & bonus incentives
• 90% employer-paid medical, dental, and vision benefits
• 401(k) retirement plan
• 10 PTO days (15 after first year) + 10 paid holidays
• Advancement opportunities

About Serenity Healthcare

Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients succeed when traditional treatments haven’t worked.

We are committed to providing compassionate, results-driven care in a supportive and professional environment.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

This role pays $70,000-$80,000 annually.