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Observability Pipeline Engineer
Observability Pipeline EngineerCharles Schwab • Abilene, TX, United States
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Observability Pipeline Engineer

Observability Pipeline Engineer

Charles Schwab • Abilene, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Type : Regular

Your opportunity

Join our team at Schwab, where your skills will have a direct impact on transforming the finance industry. We foster a culture of innovative thought and creative problem-solving, encouraging you to challenge the status quo. This role will require in-office collaboration, as we value the benefits of working together in person.

As an Observability Pipeline Engineer, you will support and maintain our enterprise monitoring and telemetry platforms, including the Confluent Enterprise Platform (Kafka), ITRS Geneos, and the OpenTelemetry telemetry pipeline. Your responsibilities will encompass :

  • Supporting and troubleshooting Kafka producers and consumers
  • Administering ITRS agents
  • Managing the OTEL pipeline and resolving issues
  • Identifying opportunities for improvement
  • Creating reference and run-book documentation
  • Developing observability dashboards and configuring monitoring and alerting as necessary
  • Planning, coordinating, and implementing changes

In this position, you will monitor the health of these environments and swiftly address issues. You'll onboard new producer and consumer use cases, perform software upgrades, and contribute to continuous process improvement. Proficiency in monitoring tools and Linux administration is essential, along with experience in Kafka administration and agent management. Familiarity with Splunk, Grafana, and Datadog will be advantageous.

Your Responsibilities :

  • Onboarding new Kafka producer and consumer use cases
  • Engineering and supporting the enterprise telemetry pipeline
  • Testing and deploying software upgrades
  • Managing and supporting telemetry agents
  • Supporting OpenTelemetry collectors
  • Troubleshooting and resolving issues
  • What you possess :

  • Thorough knowledge of the Confluent Enterprise Platform components : Brokers, Topics, Partitions, Producers, Consumers, Zookeeper, and KRaft
  • Experience setting up and configuring on-prem Kafka components, including replication factors and partitioning
  • Experience with logging platforms
  • Understanding of telemetry monitoring concepts, including ITRS Geneos, OpenTelemetry agents, Grafana, and Datadog
  • Familiarity with security protocols : SSL / TLS, SASL, LDAP, etc.
  • Experience in monitoring telemetry (alerts, events, logs, metrics, and traces)
  • Experience working in Linux / Unix, Windows, and virtualized environments
  • Understanding of cloud environments (AWS, Azure, GCP, and PCF)
  • Familiarity with DNS, load balancing, and firewalls
  • Aptitude for analyzing logs to diagnose issues
  • Experience with other monitoring or analytics tools such as Splunk or Prometheus
  • Desired : Scripting experience with Python, Bash, Powershell, or similar
  • Desired : Knowledge or experience with high-level languages such as Java or Go
  • Alongside a competitive salary, this role is eligible for bonus or incentive opportunities. At Schwab, we are committed to your professional growth, providing opportunities for continuous learning in a culture of trust and collaboration.

    What’s in it for you :

    We offer a comprehensive benefits package that supports your overall well-being now and in the future, including :

  • 401(k) with company match and an employee stock purchase plan
  • Paid time for vacation, volunteering, and an extended 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
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