Sales Operations Supervisor

Sales Operations SupervisorAgoura Hills, CA | On-site role

Westlake Financial is hiring a Sales Operations Supervisor to lead a results-driven team focused on sales performance, lead conversion, and customer retention in the automotive finance space. This leadership role will manage daily sales operations, implement new strategies, and drive revenue growth through smarter processes and stronger execution.

What You'll Do (included, but not limited to)

• Lead and manage a team responsible for daily sales activity, including inbound/outbound lead follow-up
• Develop and implement strategic plans to drive lead conversion and improve customer acquisition
• Track performance metrics and KPIs; identify opportunities to improve sales processes
• Collaborate cross-functionally with marketing, product, and leadership to align on growth goals
• Provide coaching, performance feedback, and hands-on support to your team
• Prepare reports, presentations, and insights for senior management
• Support rollout of new projects, tools, and workflows to improve team efficiency

What You Bring

• 2-4 years of experience in sales operations, inside sales leadership, or customer retention management
• Strong understanding of CRM tools (Salesforce, HubSpot, or similar)
• Excellent communication and presentation skills
• Results-driven mindset with a passion for data, metrics, and process optimization
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Automotive finance or dealership experience preferred but not required

Pay & Compensation

• Base pay: $75,000/year
• Monthly bonus potential
• Total annual compensation up to $95,000/year

The exact starting compensation will be determined at the time of hire and depends on several factors including geographic location, experience, skill set, education, and applicable credentials.

Full-Time Benefits

• Medical, Dental, and Vision insurance
• Life Insurance & Long-term Disability
• Flexible Spending Account (FSA)
• 401K with company matching
• Employee Stock Ownership Program (ESOP) in a $18.2 Billion Company, plus company matching
• Wellness programs
• Career path and internal mobility opportunities
• Paid vacation, sick days, and holidays
• Employee discounts on entertainment, car rentals, tech, and more
• Employee Loan Assistance & UKG Wallet
• Annual flu shots

Join Us

If you're a goal-oriented leader with a passion for driving growth and building high-performance teams, apply now and grow your career with one of the leading names in auto finance.

ACKNOWLEDGMENTS

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.