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Business Office Manager
Business Office ManagerLas Estancias by Pure Health • Albuquerque, New Mexico
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Business Office Manager

Business Office Manager

Las Estancias by Pure Health • Albuquerque, New Mexico
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Join a team where your growth, success, and impact are at the heart of our mission. At PureHealth, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve.

Unmatched Benefits & Perks :

Tuition Reimbursement and Professional License Renewal Reimbursement

Free CEUs

401k Plan

Rewards and Recognition via CareHeroes Program (Gift Cards for Great Performance!)

Flexible Scheduling

Professional Career Growth

Join our team and grow with us!

Position Summary

Primary business office responsibilities include accounts receivable management, patient billing, accounts payable, and Resident Trust Fund.

Essential Duties and Responsibilities

1.       Establishes and maintains financial files for all residents related to admission, billing, and collection of accounts receivable

2.       Completes all necessary documentation and updates applicable system data related to cash receipts, account research and adjustments, transfer of

depository cash, and daily census activity

3.       Coordinates, performs and documents the collection of accounts receivable and past due accounts

4.       Reviews payment policies and procedures with new admissions and their responsible parties

5.       Prepares billing for routine and ancillary services to state agencies, Medicare, veterans and other billing agents

6.       Administers an reconciles resident trust accounts and petty cash

7.       Performs month-end close procedures and prepares and submits all required reports

8.       Provides supervision and assistance to business office team members

9.       Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards

Competencies

  • Hosts and / or participates actively in meetings; makes meaningful

contributions

  • Takes charge of people / events; assumes leadership in a positive way and
  • treats all team members with fairness and respect

  • Provides clear, objective and timely feedback to employees
  • Creates enthusiasm for team effort; is an effective team builder; sets a model
  • for teamwork that encourages common goals

  • Uses all available and appropriate resources, including team members
  • Interacts frequently with customers; takes initiative to inquire about customer
  • needs and opinions and effectively manages concerns

  • Encourages and develops customer service skills in employees
  • Able to prioritize work. Sets realistic deadlines for self and others and ensures
  • deadlines are met; delegates as needed

  • Presents ideas and information in a concise, well organized manner
  • Manages as if it were his / her own business, keeps up to date with best
  • practices and new developments. Makes informed decisions within the scope

    of responsibility

  • Sets precise, measurable goals that are realistic, challenging and compatible
  • with company goals; demonstrates actions to meet those goals

  • Is progressive in outlook; initiates new approaches and ideas; offers creative
  • and effective solutions

  • Receptive and open to new ideas; Empowers and supports employees to
  • make decisions

  • Takes responsibility for his / her own training and development; follows up
  • and integrates training when appropriate

  • Listens; concentrates on information presented; takes action
  • Observes early signs of changing conditions; responds effectively
  • Ensures new employees are fully trained on all aspects of the job
  • Identifies promotable employees and provides necessary training through
  • application of the Develop Map Program

  • Ability to understand and manage budget within scope of job role
  • Knowledge, Skills and Abilities

    1.       Interpersonal skills necessary in order to provide effective leadership of

    subordinates maintain a variety of internal and external contacts, and work

    cooperatively with a variety of facilities, managers, executives, and team

    members

    2.       Analytical abilities necessary in order to evaluate delivery of care systems;

    respond to deficiencies by identifying and implementing appropriate

    corrective action; develop and administer sound department policies,

    procedures and budgets; and organize and oversee work of subordinates

    3.       Skilled in directing and motivating team members

    4.       Ability to maintain confidentiality

    5.       Ability to communicate effectively with internal and external customers at all

    levels of the organization

    6.       Proficient computer and Microsoft Application skills. Must have an ability to

    learn new systems

    7.       Ability to work with a culturally diverse resident and employee population

    8.       Must have positive communication skills and demonstrated adequate

    maturity and patience

    9.       Proficient with the English language. Excellent communication (verbal and

    written), customer service and interpersonal skills

    10.    Must have strong organizational skills with attention to detail, as well as

    strong leadership skills

    11.    Must be able to successfully prioritize workload, demonstrate initiative, and

    analyze situations to make sound decisions based on available data

    12.    Ability to maintain a calm demeanor under pressure

    13.    Self-directing with the ability to work with minimal direct supervision

    Required Education / Experience

  • College / University Degree in Accounting, Business or a related field
  • Preferred Education / Experience

  • Minimum of five (5) years' experience in accounts receivable, collections or a
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