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Receptionist
ReceptionistSignia by Hilton Atlanta • Atlanta, GA, US
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Receptionist

Receptionist

Signia by Hilton Atlanta • Atlanta, GA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Title

What will I be doing?

  • Welcome and fulfill the check-in process for Guests and group arrivals
  • Complete the check-out process for departing guests using the hotel systems
  • Manage, effectively and efficiently, Guest requests, inquiries, and complaints
  • Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
  • Maximize sales revenues through up-selling and marketing programs
  • Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems

What are we looking for?

  • Front Office / Concierge experience in the hotel, leisure, and / or entertainment sectors
  • Calm, efficient, and organized with great attention to detail
  • Excellent personal presentation and communication skills
  • A passion for delivering exceptional levels of Guest service
  • Computer literate and able to navigate through Company systems
  • Professional manner with an emphasis on hospitality and guest service

    • What will it be like to work for Hilton?

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