Market, show, and lease apartments to prospective residents
Establish rapport with potential residents, assess their budget, preferences, and needs
Maintain an updated inventory of available apartments and track renewal information
Verify rental applications for accuracy and compliance with company policies and housing regulations
Provide exceptional customer service to residents, assisting with inquiries and concerns
Assist in the move-in and move-out process, ensuring apartments are clean and move-in ready
Prepare move-in and welcome packages for new residents
Process service requests for maintenance and follow-up as needed
Represent the company in a professional and friendly manner at all times
May be required to work at other WPMC properties as needed
Low-income experience required
Qualifications & Skills :
Previous leasing or related sales experience (preferred)
Strong interpersonal and communication skills
Results-oriented, self-motivated, and able to work independently
Excellent organization skills and attention to detail
Professional, friendly, and customer-service driven
Flexible schedule, including weekends and some holidays as needed
Reliable transportation to support property needs
Must pass a criminal background check and drug screening
Valid driver’s license with a clear Motor Vehicle Record
Physical Requirements :
Ability to walk properties, conduct apartment tours, and assist with move-ins / move-outs
Frequent standing, walking, and light lifting (up to 25 lbs)
Ability to use a computer, phone, and office equipment for extended periods
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