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Billing Specialist
Billing SpecialistGenacross • Toledo, OH, US
Billing Specialist

Billing Specialist

Genacross • Toledo, OH, US
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  • [job_card.full_time]
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Job Description

Job Description

Billing Specialist

Full Time

** Pay between $18-19/hour **
Pay rate based on experience

At Genacross Lutheran Services, we've been serving individuals, families, and communities for over 160 years. As a faith-based nonprofit, our team is driven by compassion, integrity, and a commitment to making a meaningful difference every day.

We are currently seeking a Billing Specialist to support our financial operations through accurate billing, collections, and accounts receivable management across our ministries.


What you'll do as a Billing Specialist:

  • Manage billing and collections for accounts receivable, ensuring accuracy and timeliness
  • Generate and submit billing for Medicare, Medicaid, Hospice, Managed Care, and private pay accounts
  • Reconcile census data and complete month-end closing processes
  • Review accounts receivable aging reports and assist with monthly financial reporting
  • Follow up on outstanding balances and support collection efforts, including escalations when needed
  • Communicate with residents, families, and case workers regarding account questions and billing details
  • Collaborate with admissions and social services teams to ensure accurate resident information
  • Maintain compliance with Medicaid/Medicare regulations and stay current on billing practices

Billing Specialist Requirements:

  • Associate's degree in Accounting or related field (preferred)
  • 3-5 years of billing or collections experience (healthcare or long-term care preferred)
  • Strong knowledge of Microsoft Office (Excel, Word, Outlook)
  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Excellent interpersonal skills.
  • Ability to handle sensitive conversations with professionalism and empathy
  • Detail-oriented with the ability to manage multiple priorities

Why Join Genacross?

We value our team members and offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Life insurance
  • 401(k) with 4% employer contribution
  • Paid time off (PTO)
  • Short-term disability coverage
  • Health savings account (HSA)
  • Employee assistance program (EAP)
  • Tuition reimbursement
  • Employee discounts

Join Genacross Lutheran Services - A faith-inspired career starts here.

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Billing Specialist • Toledo, OH, US

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