Summer Internship in the Office of Information Technology

Job Description

Internship with the Office of Information Technology (San Francisco office only)

Hourly rate : $24.00 per hour

FLSA : Non-exempt / Non-union represented

This position allows for up to 4 days of remote work per week.

Application Deadline : Application will close at 5 pm on February 13, 2026

About the Office

The Office of Information Technology provides the technology capabilities and solutions that enable and support the State Bar's operations and programs. IT is responsible for building, enhancing, integrating, deploying, and maintaining technology solutions which include custom software and third-party software products and platforms; network infrastructure; and information security. IT also provides end-user support that includes desktops, phones, and AV systems.

Position Summary

The State Bar's Office of Information Technology is looking for a motivated and talented intern to join our team and assist in analyzing and improving user interface (UI) and user experience (UX) of key applications that serve bar exam applicants, attorneys, and the public. The intern will review current front-end technologies, assess design consistency, identify inefficiencies in user navigation, and document findings across both current and planned programs and functionality. The intern will focus on identifying operational opportunities, streamlining workflows, and creating actionable recommendations that enable better service design and delivery.

Responsibilities include :

• Review and document applicant- and attorney-facing systems to understand current user experiences and workflows
• Conduct user research by analyzing existing feedback, help desk data, and internal stakeholder input
• Develop user personas representing law school applicants, bar applicants, and licensed attorneys
• Create end-to-end user journey maps for key processes for program areas, including Admissions and Regulation
• Identify usability issues, pain points, and areas of process improvement across systems
• Analyze opportunities to improve usability, clarity, accessibility, and overall user experience
• Prioritize UX improvement opportunities based on user impact, feasibility, and organizational constraints.
• Develop conceptual UX artifacts (e.g., journey maps, flow diagrams, wireframes) to illustrate recommendations.
• Prepare and deliver a summary of findings and recommendations to management and executive leadership.
• Present solutions to stakeholders while promoting design thinking

Ideal Candidate

Letter of Interest (Required)

In addition to completing the State Bar application, include a letter of interest providing information about why you are interested in the role, and highlighting the knowledge, skills and abilities that you bring to the role. The letter of interest should be limited to one page.

Definition

Working under the guidance of the Business Technology Solutions team, the intern translates findings into clear, visual artifacts and recommendations. The UI / UX Intern supports the assessment and improvement of digital systems used by law school applicants and licensed attorneys. The intern conducts user research, develops user journey maps, and identifies usability pain points and opportunities to enhance the overall user experience. The incumbent also engages in presenting insights and proposed improvements to IT management and executive stakeholders.

What You Will Receive

About the State Bar

The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system.

Our Values

Clarity | Investing in Our People | Excellence | Respect | Growth Mindset

Learn more about our values.

DEI Statement

We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Learn more about our commitment to DEI.