Service ManagerLow Country Machinery • Moody, AL, US
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Service Manager
Low Country Machinery • Moody, AL, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Qualifications : Bachelor's degree in Business Administration or related field Proven experience in a service management role Strong leadership and communication skills Knowledge of automotive or equipment service industry preferred Excellent customer service skills Responsibilities : Manage, mentor, and lead a team of service technicians Schedule and prioritize service and maintenance tasks Ensure all service requests are handled in a timely and efficient manner Develop and implement service policies and procedures Monitor service quality and customer satisfaction Handle escalated customer inquiries and issues Collaborate with other department managers to improve overall service operations Maintain accurate service records and reports Additional Requirements : Certification in service management a plus Ability to work in a fast-paced environment Strong problem-solving skills Knowledge of safety regulations and practices
Job Description
Job Description
- Job Summary :
We are seeking a Service Manager to oversee our service department and ensure excellent customer service. The Service Manager will be responsible for managing a team of service technicians, scheduling maintenance and repair work, and ensuring all customer inquiries are handled promptly and professionally.
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Service Manager • Moody, AL, US
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