Job Title: Member Services Associate
Job Description:
The Member Services Associate is responsible for promoting and selling memberships for the pickleball club while providing exceptional customer service to current and potential members. The ideal candidate will be enthusiastic, outgoing, and have a passion for the sport of pickleball.
Key Responsibilities:
Membership Sales
· Respond to inquiries from prospective members and provide information about club activities, events, and programs
· Conduct tours of the facility and explain membership options and benefits
· Process membership applications, payments, and renewals
· Collaborate with marketing team to develop and distribute promotional materials and social media content
· Attend community events to promote the club and recruit new members
· Collaborate with club management to plan and promote special events, tournaments, and social activities
Front Desk
· Handle member concerns, complaints, and suggestions, and escalate issues as needed
· Greet and farewell members and guests with a friendly and welcoming demeanor
· Manage the front desk: check members in, answer phone calls, and respond to emails
· Schedule court reservations and manage court availability
· Assist with equipment rentals and retail sales
· Keep the front desk and social areas clean and organized
· Provide information on club events, programs, and tournaments
· Assist with coordinating and scheduling private lessons and clinics
· Resolve customer complaints and issues in a timely and professional manner
· Work closely with the club management team to ensure the smooth operation of the club
· Other duties as assigned
Ambassador
· Make sure all members have a curated experience
· Make sure the courts, social area, member lounge, food & beverage area, locker room are clean and organized
· Assist and help manage open play, leagues and events
· Assist and help with ball machine rental use
· Greet and farewell members and guests with a friendly and welcoming demeaner.
This is a full-time or part-time position, with opportunities for growth and advancement within the organization. The Pickleball Club Member Service Associate will report to the Club General Manager and work closely with other staff members to provide an exceptional customer experience for members and guests. If you are a friendly and energetic individual with a passion for customer service and pickleball, we encourage you to apply for this exciting opportunity.
Requirements:Qualifications:
Physical Requirements:
Member Services • Gilbert, AZ, US
Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company.The Membership Concierge position offers presence and pr...[internal_linking.show_more]
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.Our mission is to help people lead healthier, more fulfilling lives...[internal_linking.show_more]
We offer competitive pay and great benefits for Team Members including FREE MOVIES, a fun work environment, flexible hours, incentive programs, advancement opportunities, 401K Match, other great be...[internal_linking.show_more]
USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...[internal_linking.show_more]
The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you...[internal_linking.show_more]
Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and irresistible product...[internal_linking.show_more]
Breakfast with us, and dinner with your loved ones! At Einstein Bros.Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995.We believe that our bakeries do more than j...[internal_linking.show_more]
At Peter Piper Pizza, our culture embodies our brand values of food, fun and family, with a commitment to making every guest visit memorable!.Work Today, Get Paid Tomorrow".Party Hosts get the fun ...[internal_linking.show_more]
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff? At Portillo's, we're looking for team members to join our family! A...[internal_linking.show_more]
In relation to contributing to our college's mission and goals, under the direct supervision of our leadership team, this role provides numerous services that assist students and graduates in obtai...[internal_linking.show_more]
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, but also because of its employees.We have a unique work environment where you're trained t...[internal_linking.show_more]
Serenity is growing its member-facing team and we're looking for a .This is a high-touch, relationship-driven role — you'll be the person members rely on to understand their options, navigate next ...[internal_linking.show_more]
The shift time is 5:30 AM to 6:00 PM (12 hours).Thursday, Friday, Saturday, E/O Wednesday.Training will be held on the 10-hour shifts (see below) and then they will move to the 12-hour shift.The sh...[internal_linking.show_more]
They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the...[internal_linking.show_more]
EōS Fitness is bold, upbeat, and motivating.Not only in our fitness routines, but in our work environment as well.Like our members, our employees know how to rise to a challenge and handle it head ...[internal_linking.show_more]
Los Colinas Golf Club in Queen Creek is excited to announce the exceptional career opportunity of Guest Services Attendant.Qualified candidates will thrive in a hospitality environment and be highl...[internal_linking.show_more]
Valley Subs of Arizona, LLC DBA Jersey Mike's Subs.To exceed guest expectations by creating quality subs with fun, friendly service delivered by passionate employees.The Jersey Mike's tradition was...[internal_linking.show_more]
DivaDance is a sexy, sweaty, stress-free dance experience for adults! We are the #1 brand for pop-music inspired, choreography-based dance classes, programs, and parties - with franchises in over 2...[internal_linking.show_more]
