Service EngineerPacifica Continental • Hoffman Estates, IL, United States
Service Engineer
Pacifica Continental • Hoffman Estates, IL, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Provide customers with maintenance, repair, and installation assistance of CNC machine tools on location or by telephone. Creating and updating documentation of technical information. Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service. Demonstrating a willingness to help others and be a team member; often working together with Customer Service Engineers. Providing assistance and training to Customer Service Engineers on the installation and maintenance of newer product lines. Establish and build exemplary communication and customer service relationships with customers. Manage difficult customer situations in a positive manner, respond promptly to customer needs, and solicit customer feedback to improve service. 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools. Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and / or Siemens, and controls are a PLUS. Good verbal and written communication skills with exceptional customer service orientation. Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization. Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams. Basic computer literacy and working knowledge of MS Word, Excel, and Outlook. Must be adaptable to changes in the work environment; manage competing demands and be able to deal with frequent change, delays, or unexpected events. Preferred : Bachelor's or Associate's Degree in a related field of study. Exposure to manufacturing / machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. Frequent : Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements. Periodic : Operating power equipment, sitting at a desk, utilizing computers and phones. Occasional : Lifting or moving up to 50 lbs.
Job Details
- Benefits : Insurance (Medical, Vision, Life, and Dental), PTO, 401K, and Overtime.
- Report : Service Coordinator.
- Schedule : Monday through Friday from 8 : 00 am to 5 : 00 pm.
- Travelling : Minimum of 50% travel in multi-state regions; drive or fly depending on distance (all costs covered by the company).
- Location : Hoffman Estates, Illinois (Employee is expected to work at the Technical Center when not visiting customers).
Responsibilities
Service Engineers are expected to provide customers with maintenance and repair assistance of CNC machine tools on location or by telephone. To perform this job successfully, an individual must be able to perform each of the essential functions above satisfactorily :
Requirements
Work Environment
Physical Demands
[job_alerts.create_a_job]
Service Engineer • Hoffman Estates, IL, United States
[internal_linking.similar_jobs]
SCHENCK USA IS SEEKING TO HIRE FIELD ENGINEERS IN 2026!.Are you a hands-on expert when it comes to complex machinery? Is troubleshooting mechanical challenges your specialty?.Come Join Our World Cl...[show_more]
Fast-moving hands-on company where every individual can have an impact.Loma Systems® is a premier manufacturer of inspection equipment used to identify contaminants and product defects in the food ...[show_more]
Open Job Title : RAS Service & Application Engineer About Rittal Rittal is a leading global provider of solutions for industrial enclosures, power distribution, climate control, and IT infrastru...[show_more]
GAI Consultants is seeking a Relay Settings Engineer 2 with protective relay experience for transmission and distribution systems.
The successful candidate will work on various substation and / or pro...[show_more]
Process Engineer / Chemical Engineer / Chemical Process Engineer / Production Engineer / Mechanical Engineer / Engineer / Design Engineer / Pharmaceuticals / Food Manufacturing / Food& Bev / Distilleries / Distilling / T...[show_more]
The Field Service Engineer I is an entry position into the world of Water Treatment.This role is primarily responsible for start-ups, trouble-shooting, process optimization, repairs and training on...[show_more]
SCHENCK USA IS SEEKING TO HIRE FIELD ENGINEERS IN 2026!.Are you a hands-on expert when it comes to complex machinery? Is troubleshooting mechanical challenges your specialty?.Come Join Our World Cl...[show_more]
Have you ever wondered what it would be like to work with one of the BEST in government contracting? Ranked by Forbes in 2018 as a Top government contractor and one of the World's Most Ethical Comp...[show_more]
Fast-moving hands-on company where every individual can have an impact.Loma Systems® is a premier manufacturer of inspection equipment used to identify contaminants and product defects in the food ...[show_more]
American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry.We believe intelligent manufacturing changes future.
Customers in 100+ countries have us...[show_more]
Fortune Brands Innovations, Inc.Our driving purpose is that we elevate every life by transforming spaces into havens.We believe our work and our brands can have incredibly positive impacts for not ...[show_more]
Mitsubishi Electric Automation, Inc.MEAU) is always eager to connect with talented Service Engineers across all experience levels to support our operations throughout the United States.This is a ge...[show_more]
Job Title : Field Service Engineer.Job Type and Duration : Full Time, Direct Hire.Provide accurate and timely phone support.
Setup, install, repair, and perform preventive maintenance on Komax machine...[show_more]
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success.
Our dynamic community of experts is fully committed to advancing our custome...[show_more]
Our platform combines sensing, embedded systems, AI, and hardware deployed in real clinical environments.Hardware Systems & Test Engineer.
This role sits at the intersection of.QA, system integr...[show_more]
About the job Service Engineer I.A global leader in drive and control technologies is seeking a motivated Service Engineer I to join a dynamic team specializing in hydraulic cartridge valves and el...[show_more]
A company is looking for a Customer Quality Engineer I to provide clinical and technical support for customers globally.Key Responsibilities Provide real-time clinical and technical support throu...[show_more]
A data services company based in the heart of San Francisco, are looking for a.They are a team of passionate engineers and data experts that are working on a variety of different project, primarily...[show_more]
Field Service Engineer - Midwest
Schenck • Lombard, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Field Service Engineer (Wisconsin)
Illinois Tool Works • Carol Stream, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
RAS Service & Application Engineer
Rittal LLC • Schaumburg, IL, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Relay Settings Engineer 2
GAI Consultants Inc. • Lisle, IL, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Technical Service Engineer
CPS • Orland Hills, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Field Service Engineer I
Culligan • Libertyville, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Field Service Engineer - Midwest
Schenck USA Corp. • Lombard, IL, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Electronics Engineer
Leidos Inc • Des Plaines, IL, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Field Service Engineer (Wisconsin)
ITW • Carol Stream, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Field Service Engineer
HSG Laser US • Addison, IL, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Infrastructure Engineer
Therma-tru • Deerfield, Illinois, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Service Engineer (Evergreen Posting)
Mitsubishi Electric Automation • Vernon Hills, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Field Service Engineer
ESPO • Buffalo Grove, IL, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Customer Service Engineer (VA ESOM) - EUO Surge Support Travel Team
Kentro • Hines, IL, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Hardware Systems & Test Engineer
Shyld AI • Mundelein, IL, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Service Engineer I
Phantom Staffing • Vernon Hills, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Quality Engineer
VirtualVocations • Naperville, Illinois, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Senior Data Engineer
X4 Engineering • Mundelein, IL, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]