HVAC Sales Operations Manager

Are you ready to be part of a dynamic team in the growing HVAC industry? is excited to announce an opportunity for an experienced HVAC Sales & Operations Manager to join our client’s team. This is an ideal role for an HVAC professional who excels in both technical operations and sales leadership and is passionate about delivering exceptional customer service while driving business growth.

Based in their headquarters in the Lower West Side of Chicago, Illinois, this role will encompass a wide range of sales and operational responsibilities while directly contributing to strategic business goals. Your contributions will be integral to the company’s continued growth, customer satisfaction, and operational excellence.

POSITION RESPONSIBILITIES:

• Oversee all HVAC operations to ensure efficient workflow and high-quality service delivery.
• Develop and implement sales strategies to grow customer base and increase revenue.
• Create and maintain relationships with key clients, vendors, and industry partners.
• Monitor and analyze KPIs related to sales performance, operational efficiency, and customer satisfaction.
• Ensure all projects and service calls are completed on time, within budget, and to the highest quality standards.
• Coordinate scheduling of service calls, installations, and maintenance visits.
• Maintain inventory control systems and manage equipment and parts procurement.
• Stay current with industry trends, technologies, and regulations to ensure competitive service offerings.
• Collaborate with marketing to develop and implement effective promotional campaigns.
• Prepare regular reports on sales performance, operational metrics, and team productivity.

MINIMUM QUALIFICATIONS:

• 5+ years of experience in HVAC operations.
• Proven track record in sales leadership within the HVAC or related technical services industry.
• In-depth knowledge of HVAC systems, installation procedures, and maintenance requirements.
• Strong understanding of sales techniques and customer relationship management.
• Experience with creating and managing departmental budgets.
• Strong problem-solving abilities and attention to detail.
• Proficiency with CRM systems, Microsoft Office 365, and HVAC-specific software.
• Valid driver's license with clean driving record.
• EPA certification and other relevant HVAC certifications are a plus.