Field Supervisor

TITLE : Field Supervisor

POSITION SUMMARY : This position is under the direct supervision of the Area Manager for Northern California and is responsible for the protection, safeguarding, and security of property, personnel, customers and all visitors while on duty, as well as various clerical responsibilities when assigned.

DESCRIPTION OF ESSENTIAL JOB FUNCTIONS :

• Manages a shift and / or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff;
• Ensures that personnel deliver high quality service;
• Ensures that service expectations are being met through regular contact with clients;
• Evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary;
• Meets with line management and / or client representatives for status updates and to address any actual or potential problems;
• Provides support during client start-ups;
• Provides input to security planning, assessments and surveys;
• Reviews post orders and communicates requirements and changes to affected personnel;
• Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff;
• Ensures that each staff member is treated with dignity and respect;
• Coaches employees and carries out disciplinary actions, as necessary;
• Maintains and submits payroll records and other employee and business information;
• Reviews client and company reports for accuracy and timeliness;
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures;
• Acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures;
• Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services;
• Makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs;
• Reviews reports to ensure that commitments have been met and client directions have been followed.
• Provides input to company initiatives;
• Promptly assists line management in the resolution of legal, financial, human resources, and administrative issues;
• Performs tasks and duties of a similar nature and scope as required for assigned office.

REQUIREMENTS :

LANGUAGE SKILLS :

MATHEMATICAL SKILLS :

REASONING ABILITY :

ENVIRONMENTAL AND ESSENTIAL PHYSICAL REQUIREMENTS

Requires close vision, distant vision, and the ability to adjust focus;

NOTE : This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the Company.

Pay Range : $23 per hour