Kona Ice is the world’s largest mobile food and beverage franchise, built on bringing joy to communities nationwide. Through an award-winning franchise network, we empower local owners to create unforgettable experiences while giving back to the neighborhoods they serve. At Kona Ice, you’ll join a fast-paced, collaborative team that values innovation, growth, and making a real impact — all while having fun along the way.
We’re looking for a Performance Marketing Associate to support our paid media and performance marketing efforts across multiple digital channels. This is a hands-on role ideal for someone who is detail-oriented, analytical, and has experience in or is eager to grow their skills in digital advertising, analytics, and campaign optimization. In this role, you’ll assist with campaign execution, reporting, and optimization — and help communicate performance insights to franchisees in clear, easy-to-understand terms. You’ll work closely with our Performance Marketing Director and broader marketing team, gaining real-world experience across paid media platforms and analytics tools.
Key Responsibilities
Paid Media Support :
- Assist with the setup, launch, and ongoing management of paid campaigns across platforms such as Google Ads, Meta (Facebook & Instagram), and other digital channels
- Support keyword research, audience targeting, ad creation, and campaign organization
- Monitor performance metrics, including CTR, CPC, conversions, and budget pacing
- Oversee campaign management for internal franchise marketing programs, including activating and pausing campaigns, managing budgets, maintaining accurate targeting, and making performance-based adjustments
Campaign Optimization & Reporting :
Help identify optimization opportunities based on campaign performance dataAssist with keeping ad copy, targeting, and creative up to date, including supporting A / B testing of ad variations to improve performanceAssist with the creation and annual updates of performance reports and dashboards used for internal franchise marketing programsPerformance Tracking & Communications :
Draft and send clear, professional email communications to franchisees regarding their digital advertising performanceTranslate campaign data into straightforward insights and actionable takeaways for non-technical audiencesAssist in responding to franchisee questions related to performance, pacing, and resultsDocument recommendations, next steps, and ongoing optimizationsSupport proper campaign tracking using UTMs and conversion trackingHelp analyze performance trends to inform future optimizations and strategyCross-Team Collaboration & Support :
Support creative testing plans and provide performance feedbackAssist with campaign documentation and internal processesSupport broader marketing initiatives and special projects as neededHelp maintain organization across campaigns, assets, and reporting filesQualifications & Desired Skills
Relevant Bachelor’s degree (e.g., Marketing, Business, Data Analytics, Communications), or an equivalent combination of education and experience1–3 years of digital marketing or related experience (internships count)Experience with Google Ads, Meta Ads, and / or other paid advertising platforms is required; familiarity with Google Analytics (GA4), Looker Studio, or other reporting / analytics tools is preferred.Strong written and verbal communication skills (particularly via email), with excellent organization and time management skills to manage multiple tasks and deadlinesAbility to work both independently and collaboratively as part of a teamStrong attention to detail with excellent problem-solving and critical-thinking skills; proactive, resourceful, and self-motivated with a data-driven mindsetHonest, dependable, and professional in all interactionsWillingness to learn, grow, and continually improve PPC and performance marketing expertiseExperience using G Suite products such as Sheets, Gmail, Calendar, Drive, Docs, and Slides is preferredRelevant Bachelor’s degree (e.g., Marketing, Business, Data Analytics, Communications), or an equivalent combination of education and experience
1–3 years of digital marketing or related experience (internships count)Experience with Google Ads, Meta Ads, and / or other paid advertising platforms is required; familiarity with Google Analytics (GA4), Looker Studio, or other reporting / analytics tools is preferred.Strong written and verbal communication skills (particularly via email), with excellent organization and time management skills to manage multiple tasks and deadlinesAbility to work both independently and collaboratively as part of a teamStrong attention to detail with excellent problem-solving and critical-thinking skills; proactive, resourceful, and self-motivated with a data-driven mindsetHonest, dependable, and professional in all interactionsWillingness to learn, grow, and continually improve PPC and performance marketing expertiseExperience using G Suite products such as Sheets, Gmail, Calendar, Drive, Docs, and Slides is preferred