Front Desk Office Coordinator

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Savings bank
• Vision insurance
• Parental leave
• Training & development
• Free uniforms

San Diego's premier private music school is looking for a full-time front desk team member to train at our Encinitas office but then be flexible to work at San Marcos and Encinitas locations after training. An average of 40 hours per week.

We believe that small businesses are SO important for our communities and the economy, but we also believe that the small business lifestyle can be HARD. Our mission is simply to share the joy of music with everyone! If you love people, if you love kids, and if you have a passion for doing a good job, then this is the job for you.

Like with all jobs, there are good things and bad things about this position. Lets get the bad out of the way first:
It comes down to the pay not being great, at least to start. You will be paid $21.00/hour.

Ready for the GOOD Stuff!?
After a 3-month training period, you will have access to monthly bonuses, free music lessons, insurance, paid sick days, and a 401(k)!

Room for advancement. We are looking for Front Desk staff but there may be options to move into management and director positions with future growth.

We offer 100% company-paid life insurance and health benefits.

Must have reliable transportation to travel between our San Marcos and Encinitas offices as needed.

No music or music education experience is required.

SCHEDULE: (subject to change)
Shifts are rotated weekly:

• Day Shift (Required) 9:00AM - 5:30PM
• Night Shift (Required) 1:00PM - 8:30PM
• Saturday AM Shift (Required) 8:30AM - 4:00PM
• Sunday is closed, but for special events

Business Hours
Monday-Friday 9:00 a.m.-8:30 p.m.*
Saturdays 9:00 a.m.-3:00 p.m.
*Sundays OFF


Some nights and some weekends are required during special events.

JOB DUTIES:


-Answering phones (We're looking for the GOLDEN VOICE, which sounds fantastic on the phone with a great tone and excitement for our customers. If anyone has told you your voice should be on the radio, we're looking for you).

-Great memory with the ability to remember lots of details. We have over 500+ clients everyweek so it is a very busy front desk. If you are looking for a quiet job, do not apply!

-Ability to sell themselves and our services. We are looking for someone with a great personality who is a people person.

*If you hate sales, please do not apply.*

Selling our school over the phone to prospective clients is one of the most important parts of this role.
-Registering clients
-Processing paperwork
-Cleaning
-Communicating with teachers, staff, and clients.
-Selling minimal retail/supplies at the desk.
-Interacting with customers

Ideal Qualifications and Experience:
-Restaurant, Hospitality
-Phone customer support
-Bank teller
-Retail
-Shipping center
-Medical office
-Salon
-Any fast-paced position with a lot of interaction with the public.

IDEAL TRAITS:
-People person- love children!
-Great memory (forgetful types need not apply)
-Good with Mac Computers and Google products
-Great phone skills
-Ability to self manage, complete projects, tasks and work alone - we do not micro-manage
-Ability to multitask and keep up with lots of details
-Manage a fast-paced environment

To apply, please email your resume.
No phone calls or drop-ins, please
ANYONE WHO CALLS OR DROPS IN WILL NOT BE CONSIDERED FOR THE POSITION

The start date is immediate.

Job Type: Full-Time

Pay: $21.00 per hour plus monthly bonuses

Benefits:

• Employee discount
• Life insurance
• Paid Sick Days and vacation pay
• Professional development assistance
• 401K
• Health Insurance
• The break room is fully stocked with Nespresso coffee, purified water, fun snacks, and a fridge.

Benefit Conditions:

• A 90 day waiting period will apply
• Part-time employees are not eligible.

Supplemental Pay:

• Bonus pay

Experience:

• Google Drive: 1 year (Preferred)
• Mac Computers: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• Multiple locations in Encinitas and San Marcos

Setting:

• Office

Ergonomic Workspace:

• Yes

Administrative Duties:

• Scheduling
• Basic cleaning
• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Greeting children and parents

Financial Duties:

• Billing and charging clients for services.

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoy doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High-stress tolerance -- thrives in a high-pressure environment

Company's website:

• https://www.leadingnotestudios.com/

Company's Facebook page:

• https://www.facebook.com/leadingnotestudios/

Company's Instagram page:

• @leadingnotestudios

Work Location:

• Multiple locations

Work Remotely

• No

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)