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Preventative Maintenance Manager
Preventative Maintenance ManagerMorris Great Lakes • Cranberry Township, PA, US
Preventative Maintenance Manager

Preventative Maintenance Manager

Morris Great Lakes • Cranberry Township, PA, US
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Preventative Maintenance Manager

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Morris Great Lakes is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is in western PA, western NY, and WV. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively.

Summary of Responsibility : The Preventative Maintenance Manager leads the TPM team by overseeing daily operations, providing technical expertise, and ensuring effective training and development. This role designs and implements preventive maintenance programs, supports field work, and strengthens customer relationships through regular visits and proactive issue resolution. The Manager is responsible for staff performance, administrative oversight, and communicating key updates to senior leadership while upholding company policies and driving high levels of machine uptime and customer satisfaction.

What You Will Contribute :

  • Manage staff daily to ensure resources are effectively utilized.
  • Serves as a subject matter expert within the TPM organization, including proficiency with machine functions, machine safety, machine maintenance and machine repair disciplines.
  • Provides Preventive Maintenance training and mentoring to Junior PM Technicians and Customers.
  • Serves as a resource by supporting team through on-the-job training and mentoring, with oversight responsibilities. This will include performing TPM work in the field.
  • Act as a team leader, coordinating and facilitating work.
  • Responsible for the recruiting, management, performance and development of direct-reporting staff.
  • Design and implement TPM packages that improve machine uptime for our customers.
  • Visit customers on a regular basis to strengthen relationships with company.
  • Provide timely feedback to senior management regarding performance.
  • Delegate authority and responsibility with accountability and follow-up.
  • Conduct regular coaching and counseling with TPM Team to generate knowledge-based skills required to enhance customer satisfaction.
  • Take ownership of customer-related problems and coordination with service and other departments when necessary for resolution to assure customer service satisfaction.
  • Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
  • Participate in meetings, seminars, and training sessions to stay apprised of new developments in field.
  • Perform administrative functions such as approving timesheets, expenses, and setting up jobs in Salesforce.
  • Assist with invoicing questions for work performed.
  • Perform such other related tasks or duties as the company may assign in its discretion.

Other Functions :

  • Perform related duties as required.
  • The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

    Qualifications & Competencies :

  • 5+ years in technical field service or related field required.
  • Problem solving skills and attention to detail with technical aptitude are required.
  • Strong task management skills and track record for developing staff.
  • Working knowledge of Salesforce.
  • Intermediate to advanced level skills in software associated with Microsoft Suite and other related business programs required.
  • Exhibit excellent teamwork skills.
  • Public Speaking and / or product presentation experience preferred.
  • What's in it for You :

    We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work : Competitive starting salary Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance 3+ Weeks' Vacation to Start 10 Company Paid Holidays 401(k) retirement plan with company contribution Tuition reimbursement Employee appreciation events and perks Employee Assistance Program

    Mental and Physical Requirements : The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged period of times. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep their composure with the public and co-workers in everyday, stressful situations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

    Job Req : #1487B, Cranberry Township PA

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    Preventative Maintenance • Cranberry Township, PA, US

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