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Lead, IT Service Desk Analyst
Lead, IT Service Desk AnalystMDxHealth • Irvine, CA, US
Lead, IT Service Desk Analyst

Lead, IT Service Desk Analyst

MDxHealth • Irvine, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

The Lead, IT Service Desk Analyst has strong technical expertise and proven management experience to design, implement, and maintain IT systems while leading teams and coordinating IT projects. The ideal candidate combines hands-on technical skills with the ability to plan, lead, and align IT operations with business goals.

  • The position is an onsite position in Irvine, CA.
  • Shift is Monday to Friday, 8:00am to 5:00pm.
  • Bachelor’s degree in computer science or equivalent work experience.
  • 10+ years’ experience as an IT Engineer or similar role as a subject matter expert.
  • Provided Tier 2 / Tier 3 support for Windows Desktop/Server, macOS, and Linux server environments.
  • Support of Microsoft 365 services (Hybrid AD w/ Exchange Online, SharePoint, OneDrive, Teams).
  • Strong knowledge of networking security principles (VPN, cloud connections, SDWAN, and VoiP).
  • Certifications such as CCNA, CCNP, ITIL, AWS, Azure, or Microsoft certifications.
  • Hiring salary range: $37.89 - $47.36. The actual rate will be determined based on experience and other factors permitted by law.

Mdxhealth seeks talented people who are passionate about improving the diagnosis and treatment of cancer patients.

Mdxhealth is building a world class healthcare company, providing significant career development and financial opportunities.

Company Benefits:

We offer a comprehensive compensation and benefits package, which includes a competitive salary, company provided medical, dental, vision and life insurance coverage, 401(k) with company match, generous employee discounts, a casual, but driven work environment, and the ability to make a real difference as a key contributor to our growth.

Mdxhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at: 866-259-5644.

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Lead, IT Service Desk Analyst • Irvine, CA, US

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