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Exceptions Processing Coordinator
Exceptions Processing CoordinatorConduent Business Services • Newark, NJ, United States
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Exceptions Processing Coordinator

Exceptions Processing Coordinator

Conduent Business Services • Newark, NJ, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Pay is $17.25 – 21.56 which may be below your state's minimum wage. Please take this into consideration when applying.

Responsibilities

  • Process closed account and open account refunds to customers
  • Research customer financial history and notate accounts when necessary
  • Generate production detail reports to perform and end of day close out
  • Assist with daily and monthly reconciliations of issued and outstanding checks
  • Respond to chargeback disputes and returned checks while adjusting customer account balances

Requirements

  • Have High School Diploma
  • Have a minimum of (2) years of experience working in a financial or customer service role
  • Demonstrate proficiency with MS Office Suite, particularly Excel
  • Ability to work effectively from a home office
  • Can travel to the office as business needs arise
  • Preferred

  • Hold an associate or bachelor’s degree
  • Flexible Working

    At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

    In this role, you can expect the following working conditions :

  • Hybrid work : Work in a way that allows you to work from home during portions of your week and also have time onsite to connect with other team members and business leaders.
  • Working For You

    Perks and rewards designed for you :

  • Health and Welfare Benefits : Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
  • Retirement Savings : We will support you as you save for your future.
  • Employee Discounts : We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
  • Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

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