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B2B EDI Integration Delivery Lead (Cranbury)
B2B EDI Integration Delivery Lead (Cranbury)Visionet Systems Inc. • Cranbury, NJ, US
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B2B EDI Integration Delivery Lead (Cranbury)

B2B EDI Integration Delivery Lead (Cranbury)

Visionet Systems Inc. • Cranbury, NJ, US
[job_card.variable_days_ago]
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  • [job_card.part_time]
[job_card.job_description]

White Glove Onboarding & B2B Integration Delivery Lead

Were seeking an experienced and hands-on professional with experience in B2B / EDI projects and shape future of our White Glove Onboarding Practice. Youll play a pivotal role in ensuring customers experience smooth onboarding, seamless integrations, and outstanding delivery quality across our PartnerLinQ platform.

This is a high-visibility role for someone who thrives at the intersection of technology, customer experience, and delivery excellence.

Key Responsibilities

  • Manage, and scale PartnerLinQs White Glove Onboarding Practice to deliver world-class customer experiences.
  • Lead B2B / EDI integration projects from onboarding, requirements to testing and production go-live.
  • Collaborate closely with Engineering, Product, and the Global Response Team (GRT) to optimize onboarding workflows.
  • Oversee and coordinate EDI VAN setup and connectivity, including AS2, SFTP, VAN mailbox configurations, and partner communication protocols.
  • Coordinate with partner networks, VAN providers, and managed service teams to ensure seamless connectivity and data exchange.
  • Define and manage KPIs for onboarding speed, integration success rate, and customer satisfaction.
  • Develop onboarding frameworks, templates, and best practices that drive delivery consistency and scalability.
  • Mentor and coordinate global teams (onshore / offshore) ensuring operational excellence and timely project delivery.
  • Serve as a trusted escalation point and advisor for customers during onboarding and delivery.

What Youll Bring

  • 46 years experience in B2B / EDI integration , customer onboarding , or professional services within SaaS or supply-chain technology.
  • Deep expertise in EDI standards (X12, EDIFACT) and integration protocols (AS2, SFTP, APIs and VAN connectivity.).
  • Proven success managing enterprise-scale EDI / B2B projects
  • Strong leadership, communication, and stakeholder-management skills.
  • Experience leading distributed delivery teams and working in global, fast-paced environments.
  • Bachelors degree in Computer Science, Information Systems, or equivalent.

    • About PartnerLinQ

    PartnerLinQ is a next-generation SaaS platform transforming global supply-chain connectivity, visibility, and decision intelligence. Our mission is to simplify and accelerate how enterprises connect, transact, and collaborate with their trading partners.

    Why PartnerLinQ

  • Be the driver of a flagship onboarding practice in a rapidly scaling SaaS company.
  • Collaborate with global teams shaping the future of supply-chain integration.
  • Competitive compensation, performance incentives, and full benefits.
  • Exposure to cutting-edge Azure, AI, and automation technologies.
  • A culture that values innovation, ownership, and customer success.
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