Administrative Assistant

Administrative Assistant (Middle School)

The Middle Administrative Assistant provides high-level administrative support in a fast-paced school environment. This role serves as the first point of contact for students, staff, parents, and visitors while assisting the principal with daily operations, communication, scheduling, and confidential administrative tasks. The position requires excellent organization, discretion, multitasking skills, and a student-centered mindset.

Required Knowledge and Skills

Positive, welcoming demeanor with students, families, and staff

Ability to maintain composure and professionalism in high-stress or emotionally charged situations

Strong communication skills, including the ability to convey information clearly while maintaining confidentiality

Strong problem-solving skills and attention to detail

Ability to organize, prioritize, and manage multiple tasks in a fast-paced, high-volume school office

Effective time management skills with flexibility to adjust priorities based on urgent needs

Team-oriented mindset with a commitment to supporting school leadership and student success

Ability to work independently, anticipate needs, and follow through with minimal supervision

Proficiency in Microsoft Office and / or Google Workspace (word processing, spreadsheets, email, calendar management)

Ability to create professional documents and reports

Ability to quickly learn and effectively use school information systems (SIS), attendance software, discipline tracking systems, and district platforms

Accurate data entry and strong record management skills

Ability to maintain accurate, orderly, and confidential records and filing systems

Comfort using standard office equipment, including multi-line phone systems, copiers, scanners, and printers

Comfort managing electronic files, digital communication, and online reporting systems

Strong attention to detail while balancing frequent interruptions

Essential Duties and Responsibilities

Greet and assist students, parents, staff, and visitors in a professional and welcoming manner

Respond professionally and calmly to parents or guardians who may be upset, frustrated, or angry, both in person and over the phone

De-escalate tense situations using active listening, empathy, and clear communication while maintaining school policies and procedures

Serve as a gatekeeper for the front office by triaging parent concerns and directing issues to administration when appropriate

Communicate school policies, procedures, and decisions clearly and respectfully to parents and guardians

Manage student check-ins / check-outs, tardies, early dismissals, and attendance records

Respond to phone calls, emails, and in-person inquiries and route them appropriately

Maintain student records in compliance with district policies and confidentiality laws

Provide direct administrative support to the principal, including calendar management and meeting scheduling

Prepare correspondence, reports, memos, and other documents

Maintain confidential files related to discipline, personnel, and school operations

Assist with disciplinary documentation, student behavior reports, and parent communications as directed

Support planning and logistics for meetings, events, and school activities

Maintain an organized, efficient, and professional front office environment

Process mail, deliveries, purchase orders, and supply requests

Track attendance data and prepare required reports for administration and district offices

Coordinate substitute coverage, staff absences, and internal communications

Utilize school information systems, databases, and office technology to support daily operations

Serve as a liaison between administration, teachers, support staff, parents, and district personnel

Assist with emergency procedures and follow school safety protocols

Assist with the operation of the school uniform store, including selling uniforms, maintaining neat and organized inventory, and reporting low stock levels to administration

Assist in gathering all necessary documentation for students who are being suspended, ensuring that a letter is sent to the parents within 24 hours and that a folder is available for the suspension hearings

Assist with all necessary documentation needed for CSE meetings

Carry out additional responsibilities as assigned by the Head of School to support school operations

Qualifications

Associate's degree or higher required

Minimum of two (2) years of experience as an administrative clerk, administrative assistant, or in a similar office support role preferred

Work 7 : 30AM-3 : 30PM Monday - Friday

Demonstrated record of reliable attendance and punctuality, as this position is critical to the smooth and efficient operation of the school

Experience in a school or educational environment preferred but not required

Demonstrated ability to manage multiple tasks, maintain confidentiality, and work effectively in a fast-paced setting

Proficiency with standard office software and technology

Able to work in a fast-paced middle school setting with frequent interruptions

Regular interaction with students, staff, parents, and visitors

Job may require occasional evening or event

Excellent verbal and written communication skills

Ability to handle confidential information with discretion and professionalism

Ability to remain calm, flexible, and effective in a busy, student-centered environment

Salary & Benefits :

$45,000 annually for 12-month position

REACH is a family like atmosphere - we like to celebrate events together and often surprise our staff with lunches or tokens of our appreciation.

20 paid vacation days, 12 paid sick days and 3 paid personal days

REACH makes a 3% employer 403B retirement contribution

REACH pays 80% of health, dental and vision coverage. The Employee pays 20%

REACH offers and pays 100% of Life Insurance and Long-Term Disability Coverage

REACH offer 10% off Fetch Pet Insurance for your beloved Pets

REACH believes that each individual is entitled to equal employment opportunity without regard to race, color, age, disability, national origin, gender, sexual orientation, gender expression, gender identity, marital status, ancestry, genetic information, citizenship, veteran status, or any other class protected under federal, state or local laws.