Technical Account Manager

A company is looking for a Technical Account Manager to work with clients to ensure successful implementation and optimization of their solutions.

Key Responsibilities

Provide technical recommendations and best practices for clients' identity and security needs

Coordinate business reviews with customer leadership and assist in planning platform roll-outs and upgrades

Engage with cross-functional teams to address and resolve customer needs effectively

Required Qualifications

Minimum of 5 years' enterprise customer-facing experience in a relevant role

Understanding of Java and knowledge of web technologies

Experience with Identity Management, Access Management, or Federation

Familiarity with SFDC or equivalent CRM systems

Proven track record in managing relationships with large enterprise clients