Insurance Customer Service RepForesight Insurance, LLC • Rockville, MD, US
Insurance Customer Service Rep
Foresight Insurance, LLC • Rockville, MD, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Handle licensed service tasks such as vehicle and driver changes, cancellations, and coverage updates Deliver professional customer service through phone, email, and digital channels Guide clients through claims steps and help them understand coverage Complete account reviews, policy rewrites, cross-selling and inbound quote requests Support new business with processing, underwriting and gathering required documentation Collaborate with the team to ensure consistent and seamless client service Strong written and phone communication skills High attention to detail and accuracy in work Customer service mindset and professional attitude Ability to learn insurance products and carrier systems Team-focused with a willingness to collaborate Bilingual English and Spanish is helpful but not required
Job Description
Job Description
Foresight Insurance LLC was founded in 2015 and proudly serves clients across Maryland, Virginia, and Washington, DC. Our mission is to transform confused policyholders into informed insurance owners through an education-first approach. Our 13-person hybrid team operates with a structured, team-based service model that eliminates service gaps and protects actual time off for every employee. With a 4-day, 32-hour workweek after 90 days, we have built a workplace where balance and performance coexist. As a 2024 Safeco Agent for the Future award winner, we are known for forward-thinking systems, strong carrier-level leadership, and a culture that helps people grow in both skill and confidence.
We're seeking an Insurance Customer Service Rep who thrives in a collaborative environment and is motivated to grow into higher-level responsibilities over time. This role supports licensed service tasks, client communication, claims guidance, account reviews, and daily workflow in our shared-inbox system. You will receive structured onboarding, month-by-month skill progression, and the opportunity to advance into senior roles.
- Base salary $50,000
- Hybrid remote schedule
- 4-day, 32-hour workweek after 90 days
- PTO, paid sick leave, and paid holidays
- Health, dental, and vision insurance
- 401k plan and retirement benefits
- Career growth and advancement opportunities
Join a team designed for high performance without burnout. Apply today!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement plan
Evenings off
Weekends off
Bonus Opportunities
Warm Leads Provided
Licensing Assistance
Work-Life Balance
Holidays Off
Paid Holidays
401k Plan
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Ongoing Training Seminars
Performance Bonuses
Professional Work Environment
Paid Sick Leave
Wellness Benefits
4-day, 32-hour Workweek After First 90 Days
Responsibilities
Requirements
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Customer Service Rep • Rockville, MD, US
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