MEDICAL BILLING AND OFFICE MANAGER

Medical Billing & Office Manager

Weight Loss & Wellness Clinic

Position Type : Full-Time

Location : On-site at Northfield IL.

Compensation : To be commensurate with experience : $23.00 - $27.00 an hour

About Us

We are a growing patient-centered weight loss and wellness clinic dedicated to delivering exceptional care while maintaining strong operational and financial performance. We are seeking an experienced Medical Billing Office Manager to lead our administrative and revenue cycle operations.

Position Summary

The Medical Billing Office Manager will oversee all billing revenue cycle and front-office operations while leading and mentoring staff. This role requires a seasoned professional with deep knowledge of medical billing insurance processes and clinic operationsparticularly in a high-volume outpatient or wellness setting.

Train additional staff on daily procedures when requested by the office manager and / or physician.

Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.

Key Responsibilities

Oversee day-to-day medical clinic operations ensuring efficient patient flow staffing coverage and exceptional patient experience

Manage end-to-end medical billing and revenue cycle operations including charge capture claims submission payment posting denials appeals and collections

Supervise all front-desk billing and administrative staff including hiring onboarding training performance management and scheduling

Ensure clinic compliance with HIPAA OSHA state regulations and internal policies

Serve as the primary point of contact for operational issues staff concerns and patient escalations

Coordinate provider schedules clinic templates and room utilization to maximize productivity

Monitor and report on clinic KPIs including AR days collection rates denial trends patient volume no-show rates and revenue performance

Manage cash-pay and insurance-based services including membership programs weight loss packages and retail product sales

Oversee inventory management for medical supplies medications and retail products

Maintain and optimize EMR / EHR and practice management systems ensuring accuracy and efficiency across workflows

Develop implement and enforce clinic policies procedures and standard operating protocols

Partner with ownership and leadership on budgeting forecasting staffing models and clinic growth initiatives

Support new service launches provider onboarding and clinic expansion efforts

Conduct regular audits of charts billing and workflows to ensure accuracy compliance and operational excellence

Required Qualifications

Minimum 10 years of experience in medical office operations and leadership

Extensive experience in medical billing and insurance reimbursement

Strong knowledge of CPT ICD-10 and payer guidelines

Proven leadership experience managing teams in a medical setting

Experience in outpatient clinics; weight loss wellness or cash-pay models preferred

High level of organization accountability and attention to detail

Excellent communication and problem-solving skills

Proficiency with EMR / EHR systems and Microsoft Office

Preferred Experience

Experience with weight loss aesthetic or wellness clinics

Knowledge of hybrid insurance cash-pay models

Prior involvement in clinic growth or multi-location operations

What We Offer

Opportunity to lead and shape clinic operations

Supportive professional work environment

Growth potential within a rapidly expanding clinic

Salary : Competitive Commensurate with Experience

Key Skills

Revenue Cycle Management,Athenahealth,ICD-10,Management Experience,Medical Coding,ICD-9,Medical Billing,Budget management,CPT Coding,Leadership Experience,Medicare,Supervising Experience

Employment Type : Full Time

Experience : years

Vacancy : 1