Veterinary Customer Service Representative

Job duties include but are not limited to :

Maintain the visual appeal of the hospital reception area greet and welcome clients and patients answer questions and triage client concerns answer calls or emails and direct to the appropriate party for resolution schedule appointments to maximize efficiency and daily flow check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites scratches animal waste and potentially contagious diseases.

Whether youre looking to just be a master of your role or trying to grow into that next career move youll have opportunities through a variety of virtual and hands on interactive training and continuing development.

Qualifications : Were Looking For :

• Minimum 1 year of veterinary experience preferred or 3 years customer service experience in other fields.
• Compassionate calm team player with a positive attitude.
• Exceptional multitasking abilities and strong communication skills.
• Highly organized with excellent computer proficiency.
• Self-motivated with a desire to continuously learn and grow in your role.
• Ability to handle emotionally charged situations with professionalism and resilience.
• Excellent written and verbal communication skills especially in difficult or emotional circumstances.
• Comfortable working in a veterinary environmentmust not be squeamish.
• Ability to adapt quickly to changing situations and manage multiple priorities effectively.

Additional Information :

We offer our staff :

For additional details including our full equal opportunity statement texting / outreach communication authorization physical requirements of the job and more please visit : Work :

No

Employment Type : Full-time

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Experience : years

Vacancy : 1