Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Handle high amounts of incoming calls
Produce sales leads
Identify and evaluate customers' needs to deliver satisfaction
Build sustainable relationships of trust through open and interactive discussion
Provide accurate, valid and comprehensive information by using the right methods/tools
Reach personal/customer service team sales targets and call handling quotas
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Some proven customer support experience or experience as a client service representative
Track record of not just reaching, but exceeding quota requirements
Strong phone administration skills and active listening capabilities
Experience with CRM systems and practices
Customer orientation and capacity to adapt/respond to different types of characters
Exceptional communication and presentation skills
Ability to multi-task, prioritize, and control time effectively
Remote Customer Service Representative • Mesa, United States
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.Our dedication to quality, style, and affor...[internal_linking.show_more]
Join Us and Craft Your Success from Anywhere!Ready to build a rewarding career where your efforts directly impact customer success?We're seeking highly motivated and customer-focused Customer Sales...[internal_linking.show_more]
Customer Service Representatives are often the first staff members that current, new or prospective residents meet.This is the only opportunity to make a positive first impression.Greet all custome...[internal_linking.show_more]
Unlock your potential from anywhere.We're building a passionate team dedicated to client success and flexible remote work.We are seeking a results-oriented and customer-centric Customer Sales Repre...[internal_linking.show_more]
Remote Client Sales Representative - Accelerate Your Career with Us!.Are you a driven individual looking for a flexible and rewarding sales career?.Join our team as a Client Sales Representative an...[internal_linking.show_more]
Bilingual Customer Experience Specialist - Rider Support.Rider Support Operations team in the heart of Phoenix.As the voice of Cognizant, you will provide world-class assistance to our riders, ensu...[internal_linking.show_more]
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to...[internal_linking.show_more]
We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...[internal_linking.show_more]
Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...[internal_linking.show_more]
Customer service representative working in a call center environment.Handling inbound calls and some follow up calls.Answers calls and questions on prior authorization, general questions and some c...[internal_linking.show_more]
Job DescriptionJob DescriptionTop JobLocated in Fountain Hills, AZSalary :$16.Job Title :Bilingual Customer Service Representative (Remote)Position Overview :We are seeking a reliable, long-term Bi...[internal_linking.show_more]
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...[internal_linking.show_more]
Reimagine Your Lifestyle, Build a Career with Freedom and Purpose! Ready for a career that rewards your drive and gives you real work-life balance? We offer a 3-4 day schedule, unlimited earning po...[internal_linking.show_more]
JOB TITLE: Customer Service Representative FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Store Manager or Store Assistant Manager (varies based on business n...[internal_linking.show_more]
What's Under the Hood DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process.SilverRock offers a variety of a...[internal_linking.show_more]
Category :Customer Service / SupportAbout TPTP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands strea...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
