Veterinary Assistant

Veterinary Assistant

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

Essential responsibilities and tasks include:

• Acting as the extra eyes, ears, and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity.
• Communicating with veterinarian, veterinary technicians, and all other associates to maintain the flow of patients.
• Providing professional, efficient, and exceptional service at all times.
• Educating clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services, and other issues.
• Ensuring the safety of pets, clients, and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile, and organized treatment areas, exam rooms, and labs.
• Assisting with surgery as applicable.
• Utilizing technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
• Mentoring other paraprofessionals in the hospital.

Hiring qualifications include:

• Leadership, action-oriented, customer focus, listening, peer relationships, personal learning, functional skills, priority setting.
• Ability to multi-task, communication skills, organizational ability, problem-solving skills, client service skills, intellectual ability, mathematical ability, and computer skills.
• Initiative, integrity, cooperativeness, flexibility, independence, and tolerance for stress/resiliency.

Special working conditions include:

• Ability to work at a computer for long periods of time.
• Confidence around pets and ability to handle client needs and work volume exceeding 40 hours per week.
• Special hours including working weekends and evenings.
• Exposure to pets, anesthesia, radiation, biological hazards, and medication/controlled substances.

Experience, education, and training requirements include:

• Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training, and experience.
• High School Diploma or equivalent preferred.
• Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
• One year related experience required with customer service preferred.

We are a drug-free, smoke-free, equal opportunity employer.

The pay range for this role is $17.60 - $22.49 Hourly. The specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth)
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).