Residential Sales Representative

Description:

Do you believe everyone deserves fast, reliable internet—and want to be the one who helps make it happen? Do you get energized by a challenge, love a good win, and enjoy talking to people all day long? Do you enjoy working independently while being part of a supportive team? If so, we’d love to have you join us as a Residential Sales Representative!

At Socket Fiber, we’re on a mission to bring high-speed fiber internet to communities that need it most. As a key part of our sales team, you’ll be on the front lines—literally—helping residents in and around Columbia discover the benefits of our lightning-fast fiber service. This role is about more than just sales; it’s about building relationships and bringing freedom of internet choice to neighborhoods across the region.

Location: This will primarily be working in the field focusing on growing our customer base in the Columbia, Missouri area. We are actively hiring in the following markets: Columbia, Fulton, Prathersville, Sturgeon, Centralia, Ashland, Hallsville, Harrisburg, Boonville, Rocheport, Huntsdale, and Millersburg. When not working in the field, this position can work from the Columbia office or from home.

What You’ll Do/Day in the Life:

Key Responsibilities Include:

• Hitting the Streets: Go door-to-door introducing residents to our fiber optic services. Be the friendly, positive face of Socket Fiber.
• Building Rapport: Engage with potential customers, understand their needs, and communicate how our service solves real problems.
• Demonstrating Value: Use tools and training to present the benefits of fiber internet with clarity and confidence.
• Close Sales: Have compelling conversations that lead to conversions—whether face-to-face or over the phone.
• Following Up: Stay in touch with new customers and coordinate with our install team to ensure a seamless experience.
• Provide Feedback: Share insights from the field with the marketing team to help refine messaging and outreach.
• Staying Safe: Always follow company safety protocols and guidelines.

Desired Attributes:

Beyond the qualifications, these attributes are what make someone a great fit for our team:

• Strong communication skills and comfort with face-to-face interactions
• Competitive mindset and thick skin—you don’t let rejection keep you down
• A desire to learn and grow, both professionally and personally
• Strong ethical standards and values that align with our team culture

What Will Help You Stand Out:

Preferred Qualifications:

• High School Diploma or GED
• Previous experience in direct sales or customer-facing roles
• General knowledge of telecommunications services (i.e. internet, wireless, phone systems)
• Passion for our mission and a desire to grow with a forward-thinking company

Why Join Socket Fiber:

At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service—we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.

A few of the key ways we strive to make employees feel valued include:

• Competitive base pay + robust performance-based commission
• Comprehensive benefits (medical, dental, vision, life, and 401k match)
• Free fiber service (if available in your area)
• Tuition reimbursement for relevant continuing education
• Volunteer and community engagement opportunities

Our Core Values:

• Respect: Toward all customers, communities, property, and coworkers.
• Advocacy: In-person, online, or by phone—we go beyond support to serve as customer advocates.
• Transparency: In our commitments, service experiences, and business relationships.
• Progress: Growth is proof of our dedication to improving lives and communities.
• Winning: Every conversation is a chance to gain a customer for life.

Ready to apply?

If you’re ready to make an impact and grow your career with Socket Fiber, we’d love to hear from you. Apply today!

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses E-Verify.

Requirements:

What We’re Looking for:

To be considered for this role, you'll need the following required qualifications:

• Current & Valid Driver’s License with no restrictions
• Flexibility to work evenings and occasional Saturdays
• Ability to travel within a 30-mile radius, with some overnight stays
• Physical ability to walk for extended periods, often several miles daily
• Willingness to work outdoors in various weather conditions