Manager of Operations

Housekeeping Manager

Responsible for managing the day-to-day operations of the housekeeping department within a large short-term rental operation. Must have hospitality housekeeping and short-term rental management experience. No exceptions. This position is The Service Companies' on-site account manager and represents the face of The Service Companies to the client.

Essential duties include :

• Responsible for the overall management of the housekeeping department to include room turn times, customer service scores and profitability
• Manages a base of up to 50 employees
• Ability to effectively track "piece pay" data points
• Key interface between client property senior management and The Service Companies Senior Management
• Uphold the highest standards of cleanliness, safety, and conduct Publicly recognizes and rewards employees
• Follows and teaches all required safety and standard operating procedures
• Adheres to all company and regulatory policies. Reports any wrongdoing to corporate headquarters in Miami, Florida
• Works weekends, holidays, rotating shifts and long hours
• Ensures new employees follow the company training plan
• Ensures proper documentation is completed as necessary
• Ensures payroll is completed daily based on The Service Companies' on-demand pay model
• Smiles and is friendly when interacting with co-workers, guests and property employees
• Acts as a role model to other The Service Companies employees

Skills and abilities include :