(ACT) Program Assistant

Act Program Assistant

Join our compassionate and collaborative team as an Office / Program Assistant, where you will play a vital role in supporting our Assertive Community Treatment (ACT) program. This position is perfect for individuals who are organized, detail-oriented, and passionate about helping others. You will have the opportunity to make a difference in the lives of clients by ensuring smooth office operations and effective communication. We are looking for someone who thrives in a dynamic environment and is eager to contribute to a positive workplace culture.

In this role, you will perform essential clerical tasks, track client benefits, and assist with various administrative functions to support our dedicated staff. Your contributions will help us provide high-quality care to our clients and maintain a welcoming environment.

Key responsibilities include answering incoming calls, screening client contacts for crisis, scheduling and canceling client appointments, verifying demographic information, assisting with daily team meetings, performing clerical tasks, responsible for safety drills, performing verifications of benefits, processing requests of information, and maintaining HIPAA compliance.

Education, experience, and / or credential qualifications required include a high school diploma or GED, experience in an office is preferred but not required, ability to communicate effectively, and ability to write routine reports and correspondence.