POSITION SUMMARY
A Consumer Direct Mortgage Loan Originator (MLO) is responsible for generating mortgage loan applications through inbound and outbound consumer engagement. This role focuses on working directly with borrowers-often remotely or via call center environments-to understand their financial needs, recommend appropriate mortgage products, and guide them through the loan process from initial inquiry to closing. The MLO ensures compliance with federal and state regulations, delivers exceptional customer service, and meets or exceeds production goals in a fast‑paced, metrics‑driven environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Customer Engagement & Lead Management
Loan Origination & Application Management
Product Knowledge & Compliance
Sales Performance & Pipeline Management
Consumer Direct Mortgage Loan Originator • Scottsdale, AZ, US
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