Food Runner

Job Description

Job Description

Position Summary

Food Runners Interact with guests, fellow employees, and supervisors in a polite, courteous manner to ensure excellent service is the result of every interaction. Food runners deliver all food menu items and accurately describes them to the guests.  Food runners are a liaison between the FoH staff and chefs.

Duties and Responsibilities

Possesses in-depth knowledge of all food and beverage menus and the company.

Delivers all food items to the guests, in a timely manner.

Provides an accurate description of dishes delivered.

Communicates the needs of guests to FoH staff and / or chefs.

Participates in table maintenance and bussing of excess tableware.

Maintains the general cleanliness of stations and entire venue.

Maintains food runner side station and completes all assigned side work.

Portrays a positive and professional attitude and appearance.

Understands the policies and procedures of the organization and adheres to the company standards outlined in the company handbook.

Possesses conversational knowledge of food and beverage items served at the establishment.

Participates in training sessions, departmental meetings, or pre-shift meetings.

Ensures the well-being of all guests and co-workers by following the Company Safety Standards and maintaining compliance with the Department of Health and OSHAA.

Our Ideal Candidate

2+ years’ previous fine dining experience

Previous experience working in a large fast paced restaurant setting.

Demonstrates effective oral & written communication, interpersonal and conflict-resolution skills.

Possesses excellent organizational skills, problem-solving skills, and time management ability.

Actively contributes as a team player by supporting co-workers throughout each workday.

Has a solid understanding of the job duties assigned to them and outlined in their job description.

Alerts management of all safety concerns immediately.

Certifications Required

• Certification relating to Alcohol Awareness (TIPS / SIPS for example)
• Food Handling Safety certification

Physical Demands and Work Environment

Must be able to stand, walk, lift and bend for extended periods of time.

Must be able to bend and lift up to 50 lbs.

Role may include job duties or tasks requiring repetitive motion.

Role may include exposure to hot kitchen elements or cleaning materials.

Must be able to work and remain focused in a fast-paced and ever-changing environment.

Ability to work a flexible schedule with varying shifts days, evenings, weekends, and holidays.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. The Company reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Company management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.