Application Systems Analyst

Description

Reporting to the Director of Enterprise Applications, the Application Systems Analyst analyzes, designs, tests, implements, and runs information systems supporting College requirements and initiatives. The incumbent assesses the suitability of information systems in line with their intended outcomes and serves as a liaison between end-users, vendors, and programmers to achieve results. The Incumbents may do some programming in support of integrations or job control but are distinguished from programmers by the scope of the programming projects. The ideal candidate will have experience in writing functional user reports and a proven track record of working with the Ellucian Banner ERP system, or another Higher Education ERP. This role involves close collaboration with a team of skilled programmers and analysts, as well as direct interaction with functional users across various Banner domains. This position primarily supports the information systems used in the Human Resources and Finance offices.

Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer.

Responsibilities

- Report Writing. Utilize Evisions Argos Enterprise Reporting tool and SQL to create data blocks that allow the incumbent and functional users to create reports based on data on the Ellucian Banner system.
- System configuration/implementation/integration.
- Participate in the implementation of third-party software to meet the goals and objectives defined by the college.
- Communicate with College staff in and out of ITS to coordinate implementation efforts.
- Provide day-to-day support for assigned systems.
- Good programming skill and related systems knowledge for the development and maintenance of software applications.
- Experience in developing API based programming for system integrations.
- Strong technical knowledge of code repository management in a team setting.
- Develop new custom programs within a common platform to meet business needs of Springfield College.
- Communicate with College staff in and out of ITS to coordinate implementation efforts.
- System maintenance. Modify program logic and insert new logic as necessary to achieve desired results.
- Request tracking. Respond to tickets entered through the ITS helpdesk ticket system as well as the project request system. Use the ticketing systems to support internal communications.
- Documentation. Create and/or update programming documentation, both internal and external to the affected code.

Qualifications

Required Qualifications:
- An associate’s degree and 2-3 years’ relevant experience, or equivalent combination of degree and experience. Bachelor’s degree preferred.
- Excellent oral and written communication, presentation, and facilitation skills, including training, presenting to, and teaching all levels of staff and faculty.
- Demonstrated ability to work collaboratively with a team of programmers and analysts, as well as directly with functional users across various domains.
- Experience creating program specifications and related documentation, including database schemas and workflow diagrams, that represent and support business processes.
- Analytical Skills: work with large datasets: facts, figures, and number crunching. Strong understanding of statistical methods and analysis such as probability distributions, regressions, correlation, causation, variance, etc.
- Time Management: Must effectively handle multiple tasks and deadlines with attention to detail.
- Experience with software development tools such as Visual Studio, XCode, Eclipse and Android Studio, and source code management systems such as Team Foundation Server or Git.
- Innate curiosity: Must be able to adapt and be flexible, whether with new tools, platforms, processes, etc.
- Technical Skills: Technical proficiency in one or more programming languages such as Java or Python.
- Demonstrated experience with SQL server databases, especially the SQL language, data cleaning and preparation.
- Proficient knowledge of personal computers using Microsoft Access, Word, Excel, PowerPoint, and intermediate skills required in Excel or Google Sheets are essential.

Preferred Qualifications:
- Experience with Ellucian Banner ERP, or another Higher Education ERP, with a preference for candidates with direct Ellucian Banner experience.
- Experience integrating computer applications of varied architectures, including Cloud Computing platforms such as AWS, Google or Azure.
- Experience with REST APIs or similar integration technology.
- Previous experience implementing or running Finance and/or Human Resource information systems.