A company is looking for a Patient Coordinator (Remote / Non-Clinical).
Key Responsibilities
Answers incoming calls using approved scripting for emergency and non-emergency situations
Identifies and forwards calls to nurses through the phone screening process
Documents non-medical information and communicates concerns to management
Required Qualifications
High School Diploma or GED required; Associate's Degree preferred
1+ years of customer service experience required; inbound call center experience preferred
1+ years of healthcare experience desired
Intermediate to proficient computer skills
Ability to handle confidential information and accurately document information
Patient Coordinator • Aloha, Oregon, United States
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