Inside Sales Specialist - RemotePrimary Services • Lubbock, TX, US
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Inside Sales Specialist - Remote
Primary Services • Lubbock, TX, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters.remote]
[job_card.job_description]Fluent in Spanish and English highly preferred. Call center experience preferred. High school diploma or equivalent required. Ability to pass a background check. Computer proficiency required. Strong customer service capabilities. Strong organizational skills. Ability to work as a contributing member in a team-based environment. Stress tolerance and patience required for high-volume call handling. Effective communication and listening skills.
Enjoy a hybrid work schedule, a supportive culture, and opportunities to grow with a well-established organization. Join a professional environment where your bilingual skills and customer service expertise create meaningful impact every day.
Primary Services is excited to announce the role of Inside Sales Specialist for a large enterprise client. This position offers the chance to support a high-volume inbound call center within a major customer service operation. As an Inside Sales Specialist , you will handle a wide range of inquiries, provide accurate information, and resolve issues that directly influence customer satisfaction. This role is well-suited for service-driven professionals who thrive in structured, fast-paced environments.
Responsibilities :
- Answer incoming calls in a professional and courteous manner.
- Handle and resolve customer complaints by identifying issues and troubleshooting effectively.
- Provide accurate information related to billing, enrollments, and escalations.
- Respond to customer questions while ensuring clarity and accuracy.
- Maintain detailed documentation of interactions and outcomes.
- Navigate computer systems and software to access and update customer information.
Qualifications :
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Inside Sales Specialist • Lubbock, TX, US
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