Order Entry Representative

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Aurora (IL), United States

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Order Entry Representative

Aurora, IL

Order Entry Representative

The Order Entry Representative performs administrative and production support functions related to entering orders and processing hearing aids and FM systems. This role supports manufacturing operations by ensuring order accuracy, product quality, and timely processing while meeting established individual and team performance goals. The position is based on site in Aurora, Illinois.

Responsibilities :

• Enter and process orders for New VA ITE, New VA Ear Molds, and New Commercial ITE products
• Conduct visual inspections of orders and products, identifying defects or rejects and escalating as needed
• Actively participate in quality improvement initiatives and continuous improvement activities
• Meet established productivity, accuracy, and team performance goals
• Maintain a clean, safe, and organized workstation
• Adapt to different workstations or tasks based on business needs
• Perform other duties as assigned

More about you :

• High school diploma or GED required
• 2-4 years of data entry experience in a manufacturing environment
• Strong attention to detail with the ability to read small font and verify accuracy
• Ability to work effectively in a team environment with good communication skills
• Comfortable rotating between tasks and adapting to changing priorities
• Excellent manual dexterity, including use of small hand tools and light bench equipment
• Basic computer skills, including Microsoft Office; SAP or ERP experience is a plus

A minimum of 200Mb / sec download and 10Mb / sec upload speed internet connectivity is required to support any remote / hybrid employee functionality at Sonova

Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources

What we offer :

• Medical, dental and vision coverage
• Health Savings, Health Reimbursement, Flexible Spending / Dependent Care Accounts
• TeleHealth options
• 401k plan with company match

Company paid life / ad&d insurance

• Additional supplemental life / ad&d coverage available

Company paid Short / Long-Term Disability coverage (STD / LTD)

• STD LTD Buy-ups available
• Accident / Hospital Indemnity coverage
• Legal / ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays
• Paid parental bonding leave
• Employee Assistance Program (24 / 7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• Plan rules / offerings dependent upon group Company / location .

This role's pay range is between : $15.50 - 19.00 an hour . This role is also commission eligible / bonus eligible.

How we work :

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

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Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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