Talent.com
Shift Lead
Shift LeadWalgreens • SHERMAN, Illinois, US
Shift Lead

Shift Lead

Walgreens • SHERMAN, Illinois, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

    • Operations

  • Responsible for holding store keys to open and close without management as necessary.
  • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
  • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
  • Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
  • Assist with ensuring the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and / or regulatory compliance programs are completed accurately and within the required time frame.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies / procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Assist at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.

    • Training & Personal Development

  • Attends training and completes PPLs requested by Manager.

    • Communications

  • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
  • Reports disciplinary issues and customer complaints to management.

    • External Basic Qualifications

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

    • Preferred Qualifications

  • Prefer the knowledge of store inventory control.
  • We will consider employment of qualified applicants with arrest and conviction records.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.
    • [job_alerts.create_a_job]

    Shift Lead • SHERMAN, Illinois, US

    [internal_linking.similar_jobs]
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Springfield, IL, US
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Pizza Hut • Springfield, IL, United States
    [job_card.full_time]
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Taco Bell • Springfield, IL, United States
    [job_card.full_time] +1
    Shift Leader Springfield, IL At W&M Restaurants, we don't just offer jobs - we create opportunities to thrive in a fun, inclusive, and community- driven environment. Whether you're starting your ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Shift Lead

    Restaurant Shift Lead

    Qdoba • Springfield, IL, US
    [job_card.full_time]
    RESTAURANT SHIFT LEAD POSITION SUMMARY : .The Restaurant Shift Lead at QDOBA is responsible for executing restaurant operations, in conjunction with the General Manager. The Restaurant Shift Lead foll...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SHIFT SUPERVISOR

    SHIFT SUPERVISOR

    Papa Murphy's • Springfield, IL, US
    [job_card.full_time]
    The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Opening Shift Leader at Godfather's Pizza

    Opening Shift Leader at Godfather's Pizza

    Godfather's Pizza • Springfield, IL, US
    [job_card.full_time]
    We are looking for one assistant manager to join our team.Our ideal candidate is a self-starter, punctual, and reliable.Pay is based on experience and current licenses held.Doing the prep for the d...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Materials Team Lead-2nd Shift

    Materials Team Lead-2nd Shift

    Electrolux Group • Springfield, IL, US
    [job_card.permanent]
    Title : Material Handler Team Lead- 2nd Shift.Support bringing the right people in the right place.By creating desirable solutions and great experiences that enrich people's daily lives and the heal...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Shift Leader

    Restaurant Shift Leader

    Potbelly Sandwich Works • Springfield, IL, United States
    [job_card.full_time]
    Potbelly Store 571 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antiq...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Requisition Shift Leader

    Requisition Shift Leader

    Bowlero Corporation • Springfield, IL, US
    [job_card.part_time]
    Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand.Join us as a Shift Leader and become part of a vibrant atmosphere filled with ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Shift Lead

    Restaurant Shift Lead

    Texas Roadhouse • Springfield, IL, United States
    [job_card.full_time]
    At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Manager POP823

    Shift Manager POP823

    Popeye's • Springfield, IL, United States
    [job_card.full_time]
    At Popeyes, we serve bold Louisiana flavors and deliver joyful guest experiences.We’re passionate about great food, strong teamwork, and creating growth opportunities for our people.As a Shift Mana...[show_more]
    [last_updated.last_updated_30]
    Lead Technology Leader

    Lead Technology Leader

    Humana • Springfield, IL, United States
    [job_card.full_time]
    Become a part of our caring community and help us put health first.The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performanc...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager POP824

    Shift Manager POP824

    Popeye's • Springfield, IL, United States
    [job_card.full_time]
    At Popeyes, we serve bold Louisiana flavors and deliver joyful guest experiences.We’re passionate about great food, strong teamwork, and creating growth opportunities for our people.As a Shift Mana...[show_more]
    [last_updated.last_updated_30]
    Shift Manager

    Shift Manager

    Burger King • Springfield, IL, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a SHIFT SUPERVISOR do?. Operates the restaurant in the absence of a Manager.Inspires...[show_more]
    [last_updated.last_updated_30]
    Shift Manager - (RT2640)

    Shift Manager - (RT2640)

    RaceTrac • Springfield, IL, US
    [job_card.full_time]
    At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Supervisor

    Shift Supervisor

    CVS Health • Springfield, IL, US
    [job_card.full_time]
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader (P1-1361482-2)

    Shift Leader (P1-1361482-2)

    Panda Restaurant Group • Springfield, IL, United States
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    W&M Restaurants Inc. • Springfield, IL, US
    [job_card.full_time] +1
    At W&M Restaurants, we don’t just offer jobs — we create opportunities to thrive in a.Whether you're starting your career or looking for a flexible role, we’re here to sup...[show_more]
    [last_updated.last_updated_30] • [promoted]