Talent.com
Training and QA Lead
Training and QA LeadMaximus • Birmingham, US
Training and QA Lead

Training and QA Lead

Maximus • Birmingham, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description & Requirements

Maximus is looking to hire a Training and QA Lead.

This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process.

Essential Duties and Responsibilities :

  • Support the design, development, and distribution of training programs and materials.
  • Develop and support the design, development, and distribution of training programs and materials.
  • Establish and communicate the training methodologies to participants.
  • Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
  • Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage.

Job-Specific Essential Duties and Responsibilities :

  • Design, develop, and implement training curriculum
  • Develop qualitative and quantitative assessment tools to measure learner requirements and competencies
  • Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
  • Maintain continuous monitoring of call and chat quality
  • Conduct regular calibrations with the team to ensure quality standards are understood
  • Conduct feedback sessions with Analysts based on monitoring results
  • Conduct regular calibrations with the team to ensure quality standards are understood
  • Support leadership with assigned duties and acts as the department's subject matter expert
  • Job-Specific Minimum Requirements :

  • Due to contract requirements candidates must be U.S. citizens without dual citizenship with another country
  • Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process
  • Bachelor's degree in related field of study strongly preferred
  • 5 years in Learning and Development and quality role
  • Ability to create new curriculum and update existing curriculum
  • Must be able to provide feedback to a team and individual
  • Must know the ADDIE (or other applicable) learning and development lifecycle
  • Must be able to travel to work site in Alexandria, VA as required
  • Minimum Requirements

  • High School diploma or equivalent with 2-3 years of experience.
  • Bachelor's degree preferred.
  • May have additional training or education in area of specialization.
  • Preferred Skills and Qualifications :

  • Experience with DTMO TAC processes, policies and systems
  • Working knowledge of DTMO terminology
  • Experience with eLearning tools and Learning Management Systems (LMS)
  • Excellent written and oral communications and presentation skills.
  • Ability to work independently
  • #techjobs #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs

    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

    Minimum Salary

    25.00

    Maximum Salary

    48.86

    [job_alerts.create_a_job]

    Qa Lead • Birmingham, US

    [internal_linking.related_jobs]
    Training Developer

    Training Developer

    4P Consulting Inc. • Birmingham, AL, US
    [job_card.full_time]
    The Training Developer will use instructional design and multi-media skills to analyze, design, develop, help implement, evaluate, and maintain training curriculum and content such as eLearning mod...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technology Sales Training Program

    Technology Sales Training Program

    PulseOne Group LLC • Birmingham, AL, US
    [job_card.full_time]
    Launch Your Career with the PulseOne Thrive Technology Sales and Leadership Program!.Are you ready to kickstart your career in technology sales and marketing? Join the. PulseOne sales organizationan...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Management Training Program

    Management Training Program

    Express Oil Change & Tire Engineers • Pinson, AL, US
    [job_card.full_time]
    Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager in Training

    Manager in Training

    Bojangles • Chelsea, AL, US
    [job_card.full_time]
    MANAGER IN TRAINING JOB SUMMARY : .The Manager in Training (MIT) is a future restaurant leader.MITs are learning what they need to know to become directly responsible for the day-to-day operations an...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    PMTD Restaurants • Leeds, Alabama, United States, 35094
    [job_card.full_time]
    This role is about becoming a leader.You are now responsible for supervising and coaching others who need your direction and your help. You also own every shift you run.It is a great responsibility ...[show_more]
    [last_updated.last_updated_30]
    GMIT

    GMIT

    CAVA - Soho • Homewood, AL, US
    [job_card.full_time]
    At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remotes Entry Level Leadership

    Remotes Entry Level Leadership

    Globe Life AIL - Cassidy Griffin • Birmingham, AL, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Entry Level Leadership and Sales Professional Location : .Remote (Hybrid optional; excluding NY, MN, and CA) Company : Fisher Organization Employment Type : Full-Time | Entry-Level | ...[show_more]
    [last_updated.last_updated_30]
    GMIT

    GMIT

    CAVA - Brook Highlands • Birmingham, AL, US
    [job_card.full_time]
    At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Trainer

    Senior Trainer

    TTEC • Birmingham, AL, US
    [job_card.full_time]
    Your potential has a place here with TTEC’s award-winning employment experience.As a Senior Trainer working onsite Tempe, AZ, you’ll be a part of bringing humanity to business.Our purpose, team, an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    GMIT

    GMIT

    CAVA - Riverchase • Birmingham, AL, US
    [job_card.full_time]
    At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CVOR Tech - $1,862 per week in Homewood, AL

    Travel CVOR Tech - $1,862 per week in Homewood, AL

    AlliedTravelNetwork • Homewood, AL, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Triage Staffing LLC to find a qualified CVOR Tech in Homewood, Alabama, 35209!.Travel Nursing : Cardiovascular OR Tech Homewood. Shift Details : 8H Days (12 : 00 AM...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Representative & Trainer - Lead, Influence, Dominate Your Market

    Sales Representative & Trainer - Lead, Influence, Dominate Your Market

    The Compass Business Group • Pelham, AL, US
    [job_card.full_time]
    Sales Representative & Trainer Lead, Influence, Dominate Your Market.MondayFriday, weekends as needed.In-person | B2B and individual sales. Are you ready to take control of your career and make ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manufacturing Learning & Development Training Lead

    Manufacturing Learning & Development Training Lead

    Ventura Foods • Birmingham, AL, US
    [job_card.full_time]
    The purpose of the Training Lead is to own the on the job training (OJT) experience for new hires and cross training employees. They will train and coach Certified Trainers to deliver a consistent, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Training and Development Manager

    Training and Development Manager

    Birmingham Jefferson Co • Birmingham, Alabama, United States, 35203
    [job_card.full_time]
    For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues.Cent...[show_more]
    [last_updated.last_updated_30]
    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Hoover, Alabama
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager in Training

    Manager in Training

    Cedartown Foods - Bojangles • Chelsea, AL, US
    [job_card.full_time]
    MANAGER IN TRAINING JOB SUMMARY : .The Manager in Training (MIT) is a future restaurant leader.MITs are learning what they need to know to become directly responsible for the day-to-day operations an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CVOR Tech - $1,862 per week in Homewood, AL

    Travel CVOR Tech - $1,862 per week in Homewood, AL

    AlliedTravelCareers • Homewood, AL, US
    [job_card.full_time]
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified CVOR Tech in Homewood, Alabama, 35209!.Travel Nursing : Cardiovascular OR Tech Homewood. Shift Details : 8H Days (12 : 00 AM...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    GMIT

    GMIT

    CAVA - 20 Midtown • Birmingham, AL, US
    [job_card.full_time]
    At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prio...[show_more]
    [last_updated.last_updated_30] • [promoted]