Shift LeaderHigh's • Nottingham, MD, US
Shift Leader
High's • Nottingham, MD, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]High School Diploma or equivalent preferred Successful completion of store training Previous experience supervising others, preferred Must be at least 18 years old Computer literacy Strong food service experience preferred, ideally in a managerial role ServSafe certification preferred or successful completion of certification within 2 months of hire Strong focus on customer service and working with people Strong commitment to teamwork Strong leadership, team building and managerial skills Strong communication skills, with the ability to effectively communicate with employees, customers and vendors Strong analytical and organizational skills Ethical, honest, trustworthy, respectful, compassionate, supportive and patient Flexible and adaptable to change Ability to handle difficult situations professionally Ability to lift up to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and / or cleaning products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations.
Shift Leader
The Shift Leader (SL) is responsible for supporting the Store Manager in the day-to-day store operations. The SL is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the SL is responsible for customer and employee satisfaction, brand standards and store profitability. The SL ensures exceptional customer experiences and supports our vision of being "Fast, Fresh & Friendly".
Principal Duties and Responsibilities :
- Maintain and drive high standards and expectations around food quality, customer service, food safety and store cleanliness by empowering store employees.
- Supervise the day-to-day tasks of all store employees.
- Provide superior customer service to all customers : greeting, assisting, suggest selling and thanking each customer.
- Ensure a pleasant shopping experience for all customers, respond to customer complaints and inquiries and lead by example.
- Ensure adherence to all Food Service Program procedures and standards, overseeing the successful daily operations and sanitation requirements of the program.
- Assist with the hiring, training and development of store employees.
- Motivate, encourage and challenge Customer Service Representatives.
- Lead by example to ensure all daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow-up as necessary.
- Enforce established daily operating procedures to maintain a clean, adequately stocked, organized and well-kept store in order to provide a positive customer experience.
- Ensure all merchandise is stocked and displays are attractive, priced correctly and displayed in a safe manner.
- Complete daily paperwork and computer entry in a timely manner as established by management.
- Ensure the shift duty notebook is accurately maintained.
- Ensure execution of the safety, security and retail operations policies and procedures.
- Monitor competition in all areas of the company, including fuel and inside sales.
- Review and influence the profit and loss statement.
- Promote future growth by executing company strategies.
- Plan and prepare work schedules and coordinate daily assignments.
- Assume responsibility for special assignments and projects as needed.
- Provide support for the Store Manager / District Manager, as needed.
Qualifications
Minimum Knowledge, Skills and Abilities :
Working Conditions :
[job_alerts.create_a_job]
Shift Leader • Nottingham, MD, US
[internal_linking.similar_jobs] The Shift Leader (SL) is responsible for supporting the Store Manager in the day-to-day store operations.The SL is a key partner in meeting performance and profit goals.
In partnership with the Stor...[show_more] 
As a Shift Leader at our BKNY store located at.You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift.Your ...[show_more]
We are looking for Shift Leaders to join the Dunkin' team! Shift Leaders play a key role in supporting daily operations, coaching team members, and delivering an excellent guest experience.They set...[show_more]
Capriottis Sandwich Shop at Bel Air, MD.Sharing Our Passion One Sandwich at a Time.Capriottis Sandwich Shop is a fast-growing.
Were known for our award-winning sandwiches, friendly service, and fun,...[show_more]
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
Established in 2021, Flynn Wendy’s has swiftly become a key player within the Flynn Group, owning and operating over 190 Wendy’s restaurants across the District of Columbia, Maryland, Pennsylvania,...[show_more]
Lead Worker Custodial (Floor Experience).This position is located in Annapolis, MD.The core working hours are 7 : 00 am - 4 : 00 pm, M-F.
This position requires that the employee must successfully compl...[show_more]
We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose : accelerating the transition to a carbon-free future.
We have been the leader in clean energy p...[show_more]
The Shift Leader (SL) is responsible for supporting the Store Manager in the day-to-day store operations.The SL is a key partner in meeting performance and profit goals.
In partnership with the Stor...[show_more]
Earn at least $705 driving with Uber when you complete your first 57 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part...[show_more]
Field Manager - Landscape Maintenance.The Field Manager is responsible for managing labor and material in the field to complete assigned contract maintenance and snow removal projects.In addition, ...[show_more]
Cava - JobID : 2608312 [Restaurant Shift Supervisor] As a Team Lead at CAVA, you'll : Coach, develop, and support the cross training of Team Members.
Support the overall restaurant experience and exe...[show_more]
At FutureCare our RN Shift Supervisors are highly regarded as health care providers that lead a dedicated nursing team.They have a positive impact on staff and residents and set the standard of exc...[show_more]
We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike’s Subs, Buffalo Wild Wings GO, Limesto...[show_more]
You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the stockroom to the salesfloor through shipment proce...[show_more]
This position is located in Annapolis, MD.The core working hours are 5 : 00 am - 2 : 00 pm, M-F.This position requires that the employee must successfully complete criminal history information backgrou...[show_more]
Ready to take charge of your career? Our KBP Inspire Franchise Location is in search of driven Shift Manager to join our Arby's Family.
If you're a natural leader, possess strong organizational skil...[show_more]
Shift Leader
High's • Jarrettsville, MD, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Shift Leader
Insomnia Cookies • Street, MD, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Shift Leader
Dunkin' • Nottingham, MD, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Shift Lead
Capriotti's Bel Air • Bel Air, MD, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Shift Leader
Panda Restaurant Group • Nottingham, MD, US
[job_card.full_time]
[last_updated.last_updated_30]
Shift Leader
Wendy's • BEL AIR, MD, US
[job_card.full_time]
[last_updated.last_updated_30]
LEAD WORKER CUSTODIAL (Floor Experience)
Melwood Horticultural Training Center Inc. • Annapolis, MD, US
[job_card.temporary]
[last_updated.last_updated_30] • [promoted]
Side Hustle Project Lead
Finance Buzz • Fallston, Maryland, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Shift Foreman
Constellation Energy Generation, LLC. • Darlington, MD, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Shift Leader
Carroll Motor Fuels • Churchville, MD, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Side gig : Earn at least $705 in your first 57 trips driving, guaranteed.
Uber • Darlington, MD, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Crew Leader - Landscape Maintenance
Ruppert Companies • Annapolis, MD, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Team Lead
CAVA • Nottingham, MD, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
RN Shift Supervisor EOW
Futurecare • Annapolis, MD, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Shift Leader
High 5 Hospitality • Bel Air, MD, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
AE - Stock Associate
American Eagle Outfitters • Bel Air, MD, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
LEAD WORKER CUSTODIAL - 7am -4pm
Melwood Horticultural Training Center • Annapolis, MD, US
[job_card.temporary]
[last_updated.last_updated_30] • [promoted]
Shift Manager
Arby's • Bel Air, MD, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]