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Senior Database Administrator - Tier 2
Senior Database Administrator - Tier 2SQLWatchmen, Inc. • Austin, TX, US
Senior Database Administrator - Tier 2

Senior Database Administrator - Tier 2

SQLWatchmen, Inc. • Austin, TX, US
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NOTE : We are currently not hiring employees residing in the state of CA or NY. 10Y professional experience required. Salary Range : $120k-$145k DOE.

Job Description :

Are you ready to take your SQL skills to the next level? Join SQLWatchmen as a  Senior Database Administrator - Tier 2  and become a key player in our fully remote team! You'll be at the forefront of supporting customers’ production and dev SQL servers and supporting and guiding Tier 1 DBAs. This role is perfect for someone who thrives on diagnosing technical issues, has a passion for performance tuning, enjoys being part of an on-call rotation, and loves communicating with both the team and customers.

Who We Are :

At SQLWatchmen, we pride ourselves on delivering  best-in-class MS SQL Server support  with unrivaled customer service. With over 17 years in the business, our CEO and founder's passion for MS SQL Server spans more than two decades. We are deeply committed to our culture and seek employees and customers who resonate with our core values :

  • Be A Partner
  • Stay Curious
  • Take Ownership
  • Help First
  • Find Joy in the Work

If these values speak to you, we want to hear from you!

Our DBA Team :

Join our dynamic, fully remote small team of seasoned professionals with a current average of over 22y experience each in MS SQL Server.  Some of us have earned the SQLSkills Black Belt certification and you’ll have the chance to achieve this prestigious certification too!

What This Role Requires of You :

  • Proactive Monitoring :  Keep an eye on SQL Servers and resolve issues via the ticketing system (CW PSA) before they escalate. Escalate tickets to Tier 3 support when necessary.
  • Technical Expertise :  Showcase your advanced technical and T-SQL programming skills.
  • Performance Tuning :  Fine-tune indexes and rework queries for optimal performance.
  • HA / DR Strategies :  Develop, maintain, and monitor high availability and disaster recovery strategies (Clusters, Mirroring, AlwaysOn, Replication, Log Shipping).
  • Security :  Ensure data and access to SQL Server are secure.
  • SQL Programming : Demonstrate advanced technical and programming skills.
  • Replication : Design, implement, and maintain data warehouses / ODS systems using SQL Server Replication, SSIS, SSAS, and T-SQL scripting.
  • On-Call Rotation :  Participate in the on-call rotation (PagerDuty) for emergency coverage. When on-call, respond to text messages within 1 hour.
  • Communication :  Keep the team and customers informed about incident progress, changes, and outages.
  • PostgreSQL Enthusiasm is a Plus :  Have some experience with PostgreSQL and a desire to dive deeper.
  • Administrative Tasks :  Enter time and expenses in ConnectWise PSA, attend scheduled meetings, and complete training materials in a timely manner.

    • Requirements

    Who You Are :

  • A well-rounded, self-motivated MS SQL Server Database Administrator with 10+ years of experience who desires to supercharge their SQL skills and grow to be a top-tier expert in MS SQL Server performance tuning.
  • Detail-oriented with the ability to stay focused and productive working in a fully remote environment.
  • You desire to work efficiently and in a consistent manner to improve customer satisfaction and attainment of team metrics.
  • You enjoy helping PEOPLE improve their SQL servers. We are SQL consultants . If you don’t like talking and helping people, you will not like working here.
  • You have a savage curiosity about learning SQL and how it behaves in different environments. If you learn rapidly and eagerly, you will love it here.

    • Benefits

  • Medical Benefits :  Comprehensive medical coverage (no dental or vision).
  • 401(k) Match :  2% company match.
  • Paid Time Off :  Nine paid holidays each year and 120 hours of PTO per year.
  • Training Opportunities :  Extensive MS SQL and PostgreSQL training.
  • Challenging Work :  Exposure to diverse MS SQL Server environments with opportunities to advance your skillset.
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