Program Director

Job Description

Job Description

Salary : JOB DESCRIPTION

Job Title : Program Director, Energy

Location : Hybrid, Miramar, FL

Company Overview :

Quvia is a fast-growing, Series A tech startup at the forefront of revolutionizing connectivity for things in motion. Founded in 2019 and backed by the respected venture capital firm Columbia Capital, we are on a mission to deliver seamless digital experiences on planes, ships, and in the world's most remote locations. Our first-of-its-kind platform uses AI and machine learning to blend multiple connectivity sources into a single, optimized network. We provide end-to-end analytics and dynamic network orchestration to ensure the best possible Quality of Experience (QoE) for leading Fortune 500 companies in aviation, cruise, energy and shipping.

As an early-stage company with a global presenceincluding our headquarters in the greater Miami region and offices in the UK and Indiaevery employee has a significant opportunity to shape our growth and the future of the industries we serve.

Your Role

Quvia is seeking a Program Director who is based in the the South Florida region, and is able to work from our Miramar office on a hybrid basis. The Program Director will manage large and complex roll outs of maritime and offshore projects. As the Program Director for the Energy vertical, you will be the primary communication driver between Quvia and client program stakeholders. You will be responsible for highly visible programs with company-wide visibility / impact with large revenue targets. In addition, you will lead the daily program management with the client to ensure the services and projects are delivered on time and on budget. As a Program Director, you will likely manage multiple Energy clients simultaneously.

The ideal candidate will have at least 5 years experience as a Program Director in the Energy industry or within a satellite or networking technology setting.

Experience of managing remote employees would be an advantage.

What You'll Do

• The Program Director will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions / timezones (APAC, EMEA, North America)
• Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients / airlines.
• Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams.
• Documenting program and customer progress and financial performance of the client program.
• Identify, and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to develop new, customer value-driven solutions.
• Work cross-functionally (typically with the sales team and senior management) to offer alternate solutions and product growth opportunities.
• Function as the primary driver of communication (including broad-based / complex communications) between Client and Customers stakeholders.
• Develop resource utilization and planning tools for program and portfolio management.
• Implement established program management processes, dashboards, templates, policies, and metrics.
• Lead timely resolution of key issues, decisions, escalations, and risks.
• Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs.
• Review, understand, and ensure the Quvia team adheres to the contract and client's agreements.

What You'll Need

What We'll Offer

Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at katy@quvia.com

Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.